Acer 3610 Series manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 25.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

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Contents Aspire 3610 Series Users GuidePage Basic care and tips for using your computer First things firstYour guides Turning your computer on and offTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Taking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Operation conditionsContents Page Page Page Page An Aspire tour Front viewDescription Closed front view See Easy-launch buttons on page 9 for more detailsIcon Description Left view Right view# Icon Description Rear view Icon Item DescriptionBase view Specifications English Indicators Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadWindows keys HotkeysKey Description Hotkey Icon Function Description Fn + F1 Fn + F2EManager on Fn + F3Euro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioUsing the system utilities Acer eRecoveryAcer eSettings Acer eManagerAcer GridVista dual-display compatible Launch Manager Norton AntiVirus How do I check for viruses?Scan for Viruses panel, click Scan My Computer Frequently asked questions Nothing appears on the screenImage is not full-screen Want to set up my location to use the internal modem No audio is heard from the computerKeyboard does not respond Printer does not workEnglish Requesting service International Travelers Warranty ITWBefore you call Acer Arcade Arcade hotkeys Finding and playing content SettingsArcade controls Cinema Navigation controlsPlayer controls DVD settings VideoLanguage Album Slideshow settings VideoPlaying a video file Music Video authoringBurner Copy Back up your CD/DVD collectionAudio Create your own greatest hits CDs Data Store files simply and easilyMode Supported Not supported File type compatibilityDisconnecting from the desktop Taking your notebook PC with youMoving around Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Universal Serial Bus USBPC Card slot Inserting a PC CardEjecting a PC Card Bios utility Boot sequenceInstalling memory Enable disk-to-disk recovery PasswordUsing software Playing DVD moviesPower management Acer eRecoveryCreate backup Restore from backupCreate factory default image CD Re-install bundled software without CD Change passwordTroubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices Energy Star guidelines complianceFCC notice Modem notices Operation conditionsRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesTBR List of applicable countriesEnglish Important safety instructions English Laser compliance statement LCD pixel statementRadio device regulatory notice General European Union EUEN 61000-3-2/-3 FCC RF safety requirement Exposure of humans to RF fields RSS-102 Environmental Policy Declaration Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking Index CD-ROMEnglish