Acer Aspire 1690 manual Before you call

Page 78

English

68	Troubleshooting my computer

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name:________________________________________

Address:______________________________________

______________________________________________

Telephone number:____________________________

Machine and model type:_______________________

Serial number:_________________________________

Date of purchase:______________________________

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Contents Aspire 1690 Series User’s GuidePage First things first Your guidesBasic care and tips for using your computer Turning your computer on and offTaking care of your computer Taking care of your battery pack Taking care of your AC adapterCleaning and servicing Please refer to Frequently-asked questions onVii Viii Troubleshooting my computer Appendix a Regulation & safety noticesPage An Aspire tour Front viewDescription Programs. See Launch keys on Closed front view English Left view Right view Rear view Bottom view Specifications MicroprocessorWeight with battery Power Indicators Icon Function DescriptionEnglish Lock Key Description Using the keyboardLock keys Fn-F11Desired Access Num Lock On Num Lock Off Embedded numeric keypadWindows keys Hot keys Fn-F7 Hot Key Icon Function Description Fn-F5Fn-F6 Fn-F8Euro Symbol US dollar signLaunch key Default application Launch keysTouchpad Touchpad basicsFunction Left button Right Tap Button Ejecting the optical CD or DVD drive tray Using a computer security lock Adjusting the volume AudioUsing system utilities Acer eManagerLaunch Manager Acer GridVista Moving around Disconnecting from the desktopMoving around with your Notebook Preparing the computerTaking the computer home What to take to short meetingsWhat to bring to long meetings What to take with you Special considerationsSetting up a home office Traveling with the computerTraveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsEnglish Expanding through options Connectivity optionsFax/Data modem Built-in network feature Fast InfraredUniversal Serial Bus Ieee 1394 portPC Card slot Inserting a PC CardInstalling memory Disc to Disc Recovery enable Bios UtilityBoot sequence PasswordUsing software Playing DVD moviesRegion code Country or region Power management Windows Arcade Arcade Hot keys Finding and playing content Advanced SettingsArcade controls Navigation controlsPlayer controls DVD settings CinemaLanguage Album Slideshow settings Video Playing a video fileEditing a video file Copy backup your CD/DVD collection MusicBurner Audio create your own greatest hits CDs Data store files simply and easilyVideo your world in pictures Acer eRecovery Create backupRestore from backup Create factory default image CDRe-install bundled software without CD Change passwordAcer disc-to-disc recovery Multilingual operating system installationRestore without a Recovery CD English My computer Key link http//global.acer.com Frequently-asked questions Nothing appears on the screenImage is not full-screen Keyboard does not respond Troubleshooting tips Error messagesError Messages Corrective Action Requesting service International Traveler’s Warranty ITWBefore you call Regulation & safety notices This appendix lists the general notices for your computer Energy Star Guidelines Compliance FCC noticeRemarque à lintention des utilisateurs canadiens Modem noticesOperation conditions Declaration of Conformity for EU countriesTBR List of Applicable CountriesFor modem with approval number PTC 211/03/008 Important safety instructions English Laser compliance statement LCD pixel statement Macrovision copyright protection noticeRadio Device Regulatory Notice General FCC RF safety requirement European Union EUEnglish Exposure of humans to RF fields RSS-102 Federal Communications Commission Declaration of Conformity 2004/6/1 English Page CD-ROM