Acer 3290, 3280 manual Troubleshooting, Symptoms Verified Go To

Page 71

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

 

 

Power failure. (The power indicator does not go

“Power System Check” on page 67.

on or stay on.)

 

 

 

POST does not complete. No beep or error

“Power-OnSelf-Test (POST) Error Message” on

codes are indicated.

page 70

 

“Undetermined Problems” on page 82

 

 

POST detects an error and displayed messages

“Error Message List” on page 71

on screen.

 

 

 

Other symptoms (i.e. LCD display problems or

“Power-OnSelf-Test (POST) Error Message” on

others).

page 70

 

 

Symptoms cannot be re-created (intermittent

Use the customer-reported symptoms and go to

problems).

“Power-OnSelf-Test (POST) Error Message” on

 

page 70

 

“Intermittent Problems” on page 81

 

“Undetermined Problems” on page 82

 

 

Chapter 4

65

Image 71
Contents TravelMate 3240/3280/3290 Series Service Guide Revision History Date Chapter UpdatesDisclaimer CopyrightScreen Messages ConventionsPreface Page Chapter System SpecificationsFeatures Ieee 1394 port for TravelMate Input devicesBlock Diagram System Block DiagramTop View Board LayoutBottom View Description Jumper SettingsIcon Description Your Acer Notebook tourFront View Closed Front View Left View Rear Panel Right ViewBottom Panel IndicatorsHDD Icon Function DescriptionTouchpad Basics Launch key Default applicationEasy-Launch Buttons Page Windows Keys Using the KeyboardDesired Access Num Lock On Num Lock Off Lock Keys and embedded numeric keypadKey Icon Description Hot KeysHot Key Icon Function Description Special KeyUS dollar sign Acer eDataSecurity Management Acer Empowering TechnologyChapter Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eSettings Management Acer eNet Management Acer Mode Acer ePower ManagementBattery status Acer ePresentation Management Second Level Cache Hardware Specifications and ConfigurationsSpecification ProcessorLAN Interface Memory CombinationsHard Disk Drive Interface Bluetooth InterfaceWireless Module 802.11b/g optional device Modem InterfaceDVD-Dual Interface Combo Drive InterfaceUSB Port Audio InterfaceVideo Interface Video MemoryKeyboard Pcmcia PortExpress Card Interface System Board Major ChipsLCD 14.1 inch BatteryAC Adaptor System Power ManagementLCD Inverter Main Advanced Security Boot Exit System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InformationMain Advanced Security Boot ExitParameter Description Format/Option Security Boot ExitParameter Description Option Setting a PasswordRemoving a Password Clear or SetChanging a Password Page +Hard Drive BootExit Information Main Security BootBios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationDisassembly Procedure Flowchart Description Part Number Screw ListRemoving the Battery Pack Removing the Memory and the HDD Module Removing the LCD Module Removing the ODD ModuleChapter Page Disassembling the Main Unit Disassembling the Lower Case AssemblyPage Disassembling the Upper Case Assembly Page Disassembling the LCD Module Page Disassembling the ODD Module Disassembling the External ModulesDisassembling the HDD Module Symptoms Verified Go To TroubleshootingKeyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckMemory check Power System CheckCheck the Power Adapter Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Error Codes Error Messages Index of Error MessagesError Code List Error Message ListCPU ID No beep Error Messages FRU/Action in Sequence Code Beeps Post Routine Description Phoenix Bios Beep CodesChapter Code Beeps Post Routine Description Code Beeps Power-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Indicator-Related SymptomsPower Management-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsModem-Related Symptoms Peripheral-Related SymptomsKeyboard/Touchpad-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsTop View Jumper and Connector LocationsBottom View Jumper Settings Chapter FRU Field Replaceable Unit List Category Part Name and Description Acer Part No Exploded DiagramTravelMate 3240/3280/3290 FRU List Not contain the black mylar as Image shows Middle Cover TM Upper Case TM CPU DOTHAN740 1.73GMHZ Intel Assy HDD Bracket AG1 CPU Heatsink W/SCREW W/O FAN H3M1A Belgium Keyboard 89KEY Darfon NSK AEK1F SV Hinge Pack LEFT/RIGHT RTC Battery Scrw M2*L3 Black 100
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3280, 3290 specifications

The Acer 3290 and 3280 are notable laptops from Acer's extensive lineup, designed predominantly for users seeking a balance of performance and value. Both models provide an array of features tailored for everyday computing tasks, making them suitable for students, professionals, and home users.

At the heart of both the Acer 3290 and 3280 is an Intel processor, offering reliable performance for browsing, document editing, and multimedia consumption. The integration of Intel graphics ensures smooth visuals for non-intensive gaming and video playback, enhancing the overall user experience. The laptops are equipped with ample RAM, typically ranging from 1GB to 2GB, which supports multitasking and efficient operation of various applications.

The displays on these models are 15.4 inches, delivering a solid resolution that caters to standard viewing needs. The screens are designed to provide vivid colors and decent brightness, making them suitable for indoor and outdoor use under favorable lighting conditions. Acer's commitment to user comfort is reflected in the ergonomic keyboard design, which features well-spaced keys, allowing for comfortable typing during long sessions.

Connectivity options are diverse, with the inclusion of multiple USB ports, an Ethernet port, and a 15-in-1 card reader, facilitating easy connections to peripheral devices and networks. The wireless capabilities of both laptops include Wi-Fi and optional Bluetooth technology, ensuring seamless connectivity with other devices and networks.

In terms of storage, users can expect a traditional hard drive, often ranging from 80GB to 160GB, providing adequate space for documents, photos, and multimedia files. The laptops also support Windows operating systems, enabling users to utilize a wide range of software applications that enhance productivity and entertainment.

The build quality of the Acer 3290 and 3280 is functional, with a robust casing that withstands everyday wear and tear. While not the lightest laptops in their category, they are portable enough for travel and daily commutes, catering to users who require a reliable computing solution on the go.

In summary, the Acer 3290 and 3280 are solid choices for users seeking an affordable laptop that can handle everyday tasks with ease. Their combination of Intel processing power, decent display quality, and practical design makes them a popular option among budget-conscious consumers looking for efficiency and longevity in their computing devices.