Acer Aspire One AOD250 Requesting service, International Travelers Warranty ITW, Before you call

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Important! This feature occupies 15 GB in a hidden partition on your hard disk

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: __________________________________________________________________

Address: _________________________________________________________________

Telephone number: ______________________________________________________

Machine and model type: _________________________________________________

Serial number: ___________________________________________________________

Date of purchase: ________________________________________________________

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Contents Aspire one Series User GuidePage Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power Guidelines for safe battery usage Product servicingReplacing the battery pack Telephone line safety Additional safety information Operating environmentMedical devices Vehicles Potentially explosive environmentsEmergency calls Disposal instructions Mercury advisoryTips and information for comfortable use Finding your comfort zone Taking care of your visionDeveloping good work habits Your guides Basic care and tips for using your computerFirst things first Turning your computer on and offTaking care of your computer Taking care of your AC adapterTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Xvi Contents Securing your computer Acer eRecovery Management Acer eRecovery ManagementLaunching Acer eRecovery Management Indicators Function DescriptionTouchpad Touchpad basics with two-click buttonsFunction Left button Right Main touchpad Button Using a computer security lock Lock keys and embedded numeric keypad Using the keyboardDesired access Num Lock on Num Lock off Lock key DescriptionApplication Windows keysKeyDescription KeyHotkeys Hotkey Icon Function DescriptionEuro symbol Special keys only for certain modelsUS dollar sign Frequently asked questions Nothing appears on the screenNo audio is heard from the computer Keyboard does not respond Printer does not workRequesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Battery-low warning Situation Recommended ActionMoving around Disconnecting from the desktopTaking your notebook PC with you Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsBuilt-in network feature Expanding through optionsConnectivity options Enable disk-to-disk recovery Bios utilityBoot sequence Universal Serial Bus USBPower management PasswordTroubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices FCC noticeOperation conditions Remarque à lintention des utilisateurs canadiens LCD pixel statementRadio device regulatory notice General Declaration of Conformity for EU countriesFCC RF safety requirement European Union EUList of applicable countries English LCD panel ergonomic specifications Index