Acer 9800 No audio is heard from the computer, Keyboard does not respond, Printer does not work

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English

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No audio is heard from the computer.

Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option.

The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Hotkeys" on page 34 for more detail.

If headphones, earphones or external speakers are connected to the line- out port on the computer, the internal speakers automatically turn off.

I want to eject the optical drive tray without turning on the power.

There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or paperclip into the hole and push to eject the tray. (If your computer's optical drive is a slot-load model, it will not have an eject hole.)

The keyboard does not respond.

Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant.

The printer does not work.

Check the following:

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Contents Users Guide Aspire 9800 SeriesPage Safety instructions Information for your safety and comfortTurning the product off before cleaning Using electrical powerProduct servicing Mercury advisory Replacing the battery pack Telephone line safetyDisposal instructions Taking care of your vision Tips and information for comfortable useFinding your comfort zone Vii Developing good work habitsFirst things first Basic care and tips for using your computerYour guides Turning your computer on and offClick on Start, Turn Off Computer, then click on Turn Off Taking care of your computerTaking care of your AC adapter Please refer to Frequently asked questions on Taking care of your battery packCleaning and servicing Contents Page Page Page Page Empowering Technology password Acer Empowering TechnologyAcer eNet Management Empowering Technology AC mode Adapter mode Acer ePower ManagementDC mode Battery mode To create a new power profileBattery status Empowering Technology Acer ePresentation Management Acer eDataSecurity Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Acer ePerformance Management Description Your Acer notebook tourFront view Closed front view Icon Description Left view Right view Icon Item Description Rear viewBase view Specifications English English English English English Acpi Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardKey Description Windows keysHotkeys Hotkey Icon Function Description Fn + F1 Acer EmpoweringFn + F2 Technology onUS dollar sign Euro symbolSpecial keys Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeGetting to know your Acer OrbiCam Acer OrbiCamRotating the Acer OrbiCam # ItemLaunching the Acer OrbiCam Changing the Acer OrbiCam settingsResolution Options Camera SettingsBasic settings Capture settings Using the Acer OrbiCam as webcamCapturing photos/videos Pictures and My Videos folderEnabling the Acer VisageON Using the face tracking feature Using video effects selected models only Acer GridVista dual-display compatible Using the system utilitiesLaunch Manager Scans panel, click Run Full System Scan Norton AntiVirusHow do I check for viruses? Image is not full-screen Frequently asked questionsNothing appears on the screen Keyboard does not respond No audio is heard from the computerInfrared port does not work Printer does not workWant to set up my location to use the internal modem Before you call Requesting serviceInternational Travelers Warranty ITW Acer Arcade Button remote control SAP Remote functionsDisplay Settings Finding and playing contentSettings Arcade controls Audio SettingsNavigation controls Player controlsVirtual keyboard Background modeCinema Editing Pictures Slide Show settingsAlbum Playing a video file VideoCapturing video TV models only SnapshotEditing video MusicTime-shift functionality TV for selected modelsRecorded TV TV settingsScheduling recordings Program guideSignal settings Using TeleText functionsChannel settings Recording settingsFile type compatibility Make DVDsAuthoring CD/DVDs Taking your notebook PC with you Disconnecting from the desktopMoving around Preparing the computerWhat to take with you Taking the computer homeWhat to bring to meetings Special considerations Setting up a home officeTraveling with the computer What to bring with you Traveling internationally with the computerSecuring your computer Using a computer security lockUsing passwords Setting passwords Entering passwordsFax/data modem Expanding through optionsConnectivity options Fast Infrared FIR Built-in network featureIeee 1394 port Universal Serial Bus USBEjecting a PC Card PC Card slotInserting a PC Card Ejecting an ExpressCard ExpressCardInserting an ExpressCard Installing memory Acer DVB-T digital antenna Connecting your TV and AV-in cablesPAL/SECAM and Ntsc systems To set up the antenna AV-in cable Boot sequence Bios utilityEnable disk-to-disk recovery PasswordRegion code Country or region Using softwarePlaying DVD movies Acer eRecovery Management Power managementRestore from backup Create backupRe-install bundled software without CD Create factory default image CDChange password Error messages Corrective action Troubleshooting tipsError messages English FCC notice Regulations and safety noticesEnergy Star guidelines compliance Operation conditions Modem noticesRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesList of applicable countries TBREnglish Macrovision copyright protection notice Laser compliance statementLCD pixel statement EN 61000-3-2/-3 Radio device regulatory notice GeneralEuropean Union EU FCC RF safety requirement English Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking LCD panel ergonomic specifications CD-ROM Index102
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