Acer 2900 manual Online Support Information, Appendix C

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models User's manuals

Training materials Bios updates Software utilities Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents Acer TravelMate 290/Extensa 2900 Series Revision History Date Chapter UpdatesDisclaimer CopyrightScreen Messages ConventionsPreface Page Table of Contents FRU Field Replaceable Unit List Jumper and Connector LocationsAppendix C Online Support Information 105 Index 107 TravelMate 290 SeriesChapter FeaturesPorts Block Top View Board Layout˨ˆˈ ˨ˆˉ ˝ˣ˅ˈ ˝ˣ˅ˉ Bottom ViewIcon Description Outlook ViewFront Open View Front View Left Panel HDD Right PanelRear Panel Bottom Panel ODD IndicatorsIcon Function Description Charging Flashing 1 sec. and off 3 sec Lock Key Description Lock KeysEmbedded Numeric Keypad Desired Access Num Lock On Num Lock OffKey Icon Description Windows KeysHot Key Icon Function Description Hot KeysClick on Start, Settings, Control Panel Euro SymbolLaunch Keys Launch Key Default applicationFunction Left Button Right Button Tap TouchpadTouchpad Basics Specification Hardware Specifications and ConfigurationsProcessor Second Level CacheLAN Interface Memory CombinationsModem/Bluethooth Interface 0MBCD-ROM Interface Hard Disc Drive InterfaceCombo Drive Interface DVD-ROM InterfaceDVD Dual Interface Video Interface Audio InterfaceParallel Port USB PortPcmcia Port BatterySystem Board Major Chips KeyboardSxga AC AdapterTFT Environmental Requirements Power ManagementMechanical Specification Navigating the Bios Utility Bios Setup UtilityChapter Parameter Description MainDescription Option AdvancedNone/ LPT1, 378, IRQ7 / LPT2 Extended CapabilitiesDescription Option Normal 16550, IrDA Hpsir DMA1, DAM3Chapter Security Set Supervisor/User PasswordParameter Description Option Boot Exit Bios Flash Utility Chapter Machine Disassembly and Replacement Before You Begin General InformationODD Disassembly Procedure FlowchartLCD Assy Screw ListLCD Screw D-SUB NUTRemoving the Battery Pack Removing the Memory Removing ODD Module, Memory and HDD ModuleRemoving the Keyboard Removing the Keyboard/LCD ModuleChapter Disassembling the Main Unit Chapter Page Chapter Page Chapter Disassembling the LCD Module Chapter Disassembling the HDD Module Disassembling the External ModulesChapter Symptoms Verified Go To TroubleshootingExternal CD-ROM/DVD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device Check Memory Check Power System CheckCheck the Power Adapter Display Check Touchpad CheckSound Check Beep Code Message Description Insyde MobilePro Bios Post Beep Code and Post MessagesNo Interrupts from Timer Parity Error AT LocationBoot Sector 0 has Changed RebootingLCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms LCD FPCIntermittent Problems Dimm Undetermined ProblemsChapter Top View Jumper and Connector LocationsNone LCD Backlight OFF Stand by Hibernate SettingBottom View Chapter FRU Field Replaceable Unit List Exploded Diagram Logic Upper Assy LCD LCD Optical Disc Drive Module and Combo Drive Module HDD Assy Adapter Liteon 65W, 3 PIN, PA-1650-02CA Battery Samsung LI-ION 8 CellsAdapter Delta 65W, 3 PIN, ADP-65DB MDC CARD, AMBIT, T60M283 W/CISPRYet the image here is with FPC Thermal Plate MDC Cover PlateSystem Mini PCI Cover Communication Module Antenna SETTD141TGCB1 W/WIRELESS Assy LCD Module 15 IN. AU B150XG02-V1 LCD B141XN04 V.25AXXX W/WIRELESSWireless HDD 60G 2.5 Hgst MoragaNEW W/WIRELESS Assy LCD Module 15 IN. Hannstar Wireless Assy LCD Module 15 IN. Hitachi02L11 REV.D W/WIRELESS Assy LCD Module 15 IN. AU B150PG01 W Wireless Assy LCD Module 14.1 IN. XGA AULCD Wire Cable 14 Toppoly LCD Wire Cable 14.1 AULCD Wire Cable 15 AU LCD Wire Cable 15 HitachiSystem Heatsink Pcmcia SlotThermal Module Memory DDR333 128MB Nanya SO-DIMMModule CD-ROM Drive 24X Teac CD-224E-C85 CD-ROM Drive 24X QSI SCR-242DVD-ROM Drive 8X QSI SDR-083 DVD/CDRW Combo Drive 24X QSI SBWSpeaker R & L Logic TouchpadChapter TravelMate 290 Series Appendix aModel MemoryAppendix a Appendix B Test Compatible ComponentsMicrosoft Windows XP Home Environment Test SpecificationsScsi IBM SCS 1.5G HDD Yamaha Yamaha TSS-1USB HUB Link HUBDell Data/Fax Modem 28.8Kbps/14.4KbpsV.34XJ Appendix B 101 Microsoft Windows XP Pro Environment TestYamaha Yamaha TSS-1 Appendix B 103 104 Appendix C Online Support Information106 Index Bios