Acer 8100 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer:

!Numeric keypad

!External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.Go to the diagnostic memory in the test items.

3.Press F2 in the test items.

4.Follow the instructions in the message window.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

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Chapter 4

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Contents Acer TravelMate 8100 Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface System Specifications Features ChapterExpansion System Block Diagram Dothan/YonahBoard Layout Top ViewBottom View Front Open View Outlook ViewIcon Description Front Closed View Pdif outLeft View Right Panel Rear Panel Bottom Panel Indicators Icon Function DescriptionLaunch Key Default application Launch KeysDescription Default application Lock Keys Using the KeyboardLock Key Description Desired Access Num Lock On Num Lock Off Embedded Numeric KeypadWindows Keys Key Icon DescriptionHot Keys Hot Key Icon Function DescriptionChapter Euro Symbol Click on the Language tab and click on DetailsTouchpad Basics TouchpadFunction Left Button1 Right Scroll Main Touchpad2 Button3 Processor Hardware Specifications and ConfigurationsSpecification Second Level CacheModem Interface LAN InterfaceIR Interface 0MBMiniPCI Mini-BluetoothHard Disk Drive Interface Combo Drive Interface Super Multi InterfaceAudio Interface Ieee 1394 Port Video InterfaceUSB Port Pcmcia PortSystem Board Major Chips BatteryKeyboard AC Adaptor LCD InverterLvds System Power Management Bios Setup Utility System UtilitiesNavigating the Bios Utility Parameter Description InformationUuid Main Parameter Description Format/OptionChapter Advanced Parameter Description OptionsBoot Exit SecurityClear or Set Parameter Description OptionRemoving a Password Chapter Boot CD-ROM/DVD DriveInfo Main Advanced Security Boot ExitBios Flash Utility Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart ODDScrew List Description Acer part NoRemoving the Battery Pack Removing the HDD Module and the miniPCI Removing the HDD ModulePage Disassembling the Main Unit into Upper Case and Lower Case Page Disassembling the Lower Case Page Chapter Disassembling the LCD Module and Upper Case Chapter Page Disassembling the LCD Module Page Disassembling the External Modules Disassembling the ODD ModuleTroubleshooting Symptoms Verified Go ToExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Check the Battery Pack Touchpad checkPower-On Self-Test Post Error Message Error Message List Index of Error MessagesError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence LCDCode Beeps Post Routine Description Phoenix Bios Beep CodesROM Chapter Code Beeps Post Routine Description Following are for boot block in Flash ROM Indicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter Jumper and Connector Locations Bottom View Main Board Layout Vedio DC JackDVI DockingFRU Field Replaceable Unit List Exploded Diagram ZF1 15.4 LCD Cover Assy ZF1 Bluetooth Module 91.BU513.002 AssyHinge COVER-L HINGE-LFRU List TravelMate 8100 FRU ListPower Cord Italian 3 PIN Power Cord EU 3 PINPower Cord UK 3 PIN Power CORD- SwissMinipci Door W/SCREW Wireless LAN AntennaRAM Door W/SCREW Touchpad BracketIntel Pentium M 2.13G 2M 533FSB Intel Pentium M 1.87G 2M 533FSBIntel Pentium M 2.0G 2M 533FSB Hgst Moraga 60GB 4200RPMDarfon SWISS/G Darfon ItalianDarfon French Darfon PortugueseLCD Panel W/LOGO Antenna 15.4 LCD Inverter Board W/ TypeLCD Cable 15.4 IN. Wxga LCD Bezel W/RUBBER PAD 15.4Pcmcia Slot Optical Connector BoardSmart Reader Memory Micron 256MB/ 533MHZSpeaker L TouchpadSpeaker R Thermal ModuleAppendix a TravelMate 8100 SeriesTest Compatible Components Appendix BHDD SpecificationsMicrosoft Windows XP Pro Environment Test Combo Hlds GCC-4243NTM4500/TM4000/TM2300 Keyboard Darfon UK Online Support Information Appendix C100