Acer 9500 No audio is heard from the computer, Keyboard does not respond, Printer does not work

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No audio is heard from the computer.

Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option.

The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Hotkeys" on page 24 for more detail.

If headphones, earphones or external speakers are connected to the line- out port on the computer, the internal speakers automatically turn off.

The keyboard does not respond.

Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant.

The printer does not work.

Check the following:

Make sure that the printer is connected to a power outlet and that it is turned on.

Make sure that the printer cable is connected securely to the computer's parallel port or a USB port and the corresponding port on the printer.

English

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Contents Users Guide Aspire 9500 SeriesPage Disposal instructions First things first Basic care and tips for using your computerYour guides Turning your computer on and offTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Cleaning and servicing Taking care of your battery packPlease refer to Frequently asked questions on Operation conditionsContents Page Page Page Page Acer Empowering Technology Acer eDataSecurity Management Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eNet Management Acer eSettings ManagementEmpowering Technology AC mode Acer ePower ManagementDC mode Create new power schemeAcer ePresentation Management An Aspire tour Front viewDescription Icon Description Closed front view# Icon Description Left viewRight view Rear view Base view Specifications English English Icon Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys Using the keyboardLock key Description Fn + F12Windows keys HotkeysKey Description Fn + F2 Hotkey Icon Function Description Fn + F1Technology on Fn + F3Euro symbol Special keysUS dollar sign Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer GridVista dual-display compatible Using the system utilitiesLaunch Manager How do I check for viruses? Norton AntiVirusAcoustic echo cancellation Microphone featuresNoise suppression Beam formingFrequently asked questions Nothing appears on the screenImage is not full-screen Keyboard does not respond No audio is heard from the computerInfrared port does not work Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Acer Arcade for selected models Arcade hotkeys InstantOn Arcade modeButton remote control Remote functions Mini remote control Settings Finding and playing contentDisplay Settings Audio SettingsArcade controls Navigation controlsPlayer controls Virtual keyboard Background modeCinema Slide Show settings AlbumEditing Pictures Playing a video file VideoCapturing video TV models only SnapshotEditing video MusicTime-Shifting TV TV for selected modelsRecorded TV TV settingsScheduling recordings TV previewSignal settings Using TeleText functionsChannel settings Recording settingsMake DVDs Authoring CD/DVDsFile type compatibility Taking your notebook PC with you Disconnecting from the desktopMoving around Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations What to bring with you Traveling internationally with the computerUsing passwords Using a computer security lockEntering passwords Securing your computerSetting passwords Expanding through options Connectivity optionsFax/data modem Fast Infrared FIR Built-in network featureIeee 1394 port Universal Serial Bus USBPC Card slot Inserting a PC CardEjecting a PC Card ExpressCard Inserting an ExpressCardEjecting an ExpressCard Installing memory Connecting your TV and AV-in cables PAL/SECAM and Ntsc systemsAcer DVB-T digital antenna To set up the antenna AV-in cable Boot sequence Bios utilityEnable disk-to-disk recovery PasswordPower management Acer eRecovery ManagementRegion code Country or region English Create backup Restore from backupCreate factory default image CD Change password Re-install bundled software without CDEnglish Troubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices Energy Star guidelines complianceFCC notice Operation conditions Modem noticesRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesList of applicable countries TBREnglish Important safety instructions English Laser compliance statement LCD pixel statementMacrovision copyright protection notice Radio device regulatory notice General European Union EUEN 61000-3-2/-3 FCC RF safety requirement Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking CD-ROM IndexEnglish
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