Acer 8431 manual Undetermined Problems

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Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 53).

1.Power-off the computer.

2.Visually check them for damage. If any problems are found, replace the FRU.

3.Remove or disconnect all of the following devices:

zNon-Acer devices

zPrinter, mouse, and other external devices

zBattery pack

zHard disk drive

zDIMM

zCD-ROM/Diskette drive Module

zPC Cards

4.Power-on the computer.

5.Determine if the problem has changed.

6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

zSystem board

zLCD assembly

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Chapter 4

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Contents TravelMate 8471/8431 Series Service Guide Revision History Copyright Conventions Preface Page Table of Contents Jumper and Connector Locations Features ChapterPower subsystem Environment DiagramBlockSystem CRTBoard Layout Top ViewBottom View Your Acer Notebook tour HDD Closed Front View Rear viewLeft View Right ViewBase view Touchpad Basics with fingerprint reader Touchpad basics with two-click buttons Using the Keyboard Lock Keys and embedded numeric keypadWindows Keys Hot Keys Using the system utilities Acer Bio-Protection only for certain modelsAcer GridVista dual-display compatible Acer Backup Manager Power management Acer eRecovery ManagementRestore Burn backup discsRestore Windows Vista from backup discs Hardware Specifications and Configurations Bluetooth Interface Hard Disk Drive InterfaceAudio Interface LCD panelPower Management KeyboardButton SoftwareSecurity Features LED Status IndicatorPhysical Characteristics Bios Setup Utility System UtilitiesInvoking Bios Setup InformationMain Post Security Setting a Password Removing a Password Boot Exit Bios Flash Utility Machine Disassembly and Replacement General Information Before You BeginMain unit disassembly flow chart Disassembly Procedure FlowchardLCM module disassembly flow chart Removing the Battery Pack Removing the HDD and RAM Remove the screw on RAM cover and remove RAM Remove the wireless card Remove ODD Chapter Remove Keyboard Remove FFC of main board and sub board Remove the FFC and screw on the Wireless board M2*54.5D*0.8T Remove Panel M2*44.5D*0.5T Disassembling the External Module Disassembling the HDD ModuleTroubleshooting System Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkTouchpad Check Power-On Self-Test Post Error Message Error Code List Index of Error MessagesError Message List Cmos CRT InsydeH2O Bios Beep Codes Post device initialization 8Ah Initialize Extended Bios Data Area PnPnd dual Cmos optional Index of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsSymptom / Error Action in Sequence Keyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems Jumper and Connector Locations Top ViewBottom View FRU Field Replaceable Unit List TravelMate 8471/8431 Exploded Diagram Chapter Chapter Accessory BatteryTravelMate 8471/8431 FRU List AdapterLAN Intel Wlan 512AGHMWG Cable Camera CASE/COVER/BRACKET Assembly DVD RW Drive HDD/SSD Keyboard LCD Microphone Speaker Chapter