Acer 8571 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer:

‰Numeric keypad

‰External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Chapter 4

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Contents TravelMate 8571/8531 Series Service Guide Revision History Copyright Conventions Preface Page Table of Contents Jumper and Connector Locations Features ChapterPower subsystem Environment DiagramBlockSystem CRTBoard Layout Top ViewBottom View Your Acer Notebook tour Closed Front View HDDRear view Left ViewRight View Base view Touchpad Basics with fingerprint reader Touchpad basics with two-click buttons Using the Keyboard Lock Keys and embedded numeric keypadWindows Keys Hot Keys Using the system utilities Acer Bio-Protection only for certain modelsAcer GridVista dual-display compatible Acer Backup Manager Power management Acer eRecovery ManagementRestore Burn backup discsRestore Windows Vista from backup discs Hardware Specifications and Configurations Bluetooth Interface Hard Disk Drive InterfaceAudio Interface LCD panelPower Management LED Status IndicatorKeyboard ButtonSecurity Features Physical CharacteristicsBios Setup Utility System UtilitiesInvoking Bios Setup InformationMain Post Security Setting a Password Removing a Password Boot Exit Bios Flash Utility Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchard Removing the Battery Pack Removing the HDD and RAM Remove the screw on RAM cover and remove RAM Remove the wireless card Remove ODD Chapter M2*54.5D*0.8T 13Red Remove Keyboard Remove FFC of main board and sub board Remove Power board Chapter Remove the FFC and screw on the Wireless board Remove the connector of Bluetooth Chapter Chapter Remove Panel M2*44.5D*0.5T Red Remove LCM cable on the back of panel Chapter Disassembling the External Module Disassembling the HDD ModuleTroubleshooting System Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkTouchpad Check Power-On Self-Test Post Error Message Error Code List Index of Error MessagesError Message List Cmos CRT InsydeH2O Bios Beep Codes Post device initialization 8Ah Initialize Extended Bios Data Area PnPnd dual Cmos optional Index of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems Jumper and Connector Locations Top ViewBottom View FRU Field Replaceable Unit List TravelMate 8571/8531 Exploded Diagram ASSEMBLY,PACKAGING,UNIT KITChapter Chapter Accessory BatteryTravelMate 8571/8531 FRU List AdapterLAN Intel Wlan 512AGHMWG Cable Audio Board Cable CASE/COVER/BRACKET Assembly CameraDVD RW Drive HDD/SSD Keyboard LCD Microphone Speaker Chapter