Acer 2440 Series manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 46.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

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Contents Users Guide TravelMate 2440 SeriesPage Safety instructions Information for your safety and comfortTurning the product off before cleaning Using electrical powerProduct servicing Mercury advisory Replacing the battery pack Telephone line safetyDisposal instructions Taking care of your vision Tips and information for comfortable useFinding your comfort zone Vii Developing good work habitsFirst things first Basic care and tips for using your computerYour guides Turning your computer on and offClick on Start, Turn Off Computer, then click on Turn Off Taking care of your computerTaking care of your AC adapter Please refer to Frequently asked questions on Taking care of your battery packCleaning and servicing Contents Page Page Page Empowering Technology password Acer Empowering TechnologyAC mode Adapter mode Acer ePower ManagementDC mode Battery mode To create a new power profileBattery status Empowering Technology Acer ePresentation Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Acer ePerformance Management Empowering Technology Icon Description Your Acer notebook tourFront view See Easy-launch buttons on Closed front view# Icon Description English Left view Right view Icon Item Description Rear viewBase view Specifications English English Acpi Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardKey Description Windows keysHotkeys Fn + F8 Hotkey Icon Function Description Fn + F7Fn + ↑ Fn + ↓US dollar sign Euro symbolSpecial key Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeGetting to know your Acer OrbiCam Acer OrbiCamRotating the Acer OrbiCam # ItemLaunching the Acer OrbiCam Changing the Acer OrbiCam settingsResolution Options Camera SettingsBasic settings Pictures and My Videos folder Capture settingsCapturing photos/videos Using the Acer OrbiCam as webcam Acer GridVista dual-display compatible Using the system utilitiesLaunch Manager Scans panel, click Run Full System Scan Norton AntiVirusHow do I check for viruses? Image is not full-screen Frequently asked questionsNothing appears on the screen No audio is heard from the computer Want to set up my location to use the internal modemKeyboard does not respond Printer does not workEnglish Before you call Requesting serviceInternational Travelers Warranty ITW Taking your notebook PC with you Disconnecting from the desktopMoving around Preparing the computerWhat to take with you Taking the computer homeWhat to bring to meetings Special considerations Setting up a home officeTraveling with the computer What to bring with you Traveling internationally with the computerSecuring your computer Using a computer security lockUsing passwords Setting passwords Entering passwordsFax/data modem Expanding through optionsConnectivity options Universal Serial Bus USB Built-in network featureEjecting a PC Card PC Card slotInserting a PC Card Installing memory Boot sequence Bios utilityEnable disk-to-disk recovery PasswordRegion code Country or region Using softwarePlaying DVD movies Acer eRecovery Management Power managementRestore from backup Create backupRe-install bundled software without CD Create factory default image CDChange password Error messages Corrective action Troubleshooting tipsError messages English FCC notice Regulations and safety noticesEnergy Star guidelines compliance Operation conditions Modem noticesRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesList of applicable countries TBREnglish Macrovision copyright protection notice Laser compliance statementLCD pixel statement EN 61000-3-2/-3 Radio device regulatory notice GeneralEuropean Union EU FCC RF safety requirement English Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking LCD panel ergonomic specifications English CD-ROM IndexEnglish