Acer 2450 manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 37.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

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Contents Users Guide TravelMate 2450 SeriesPage Using electrical power Information for your safety and comfortSafety instructions Turning the product off before cleaningProduct servicing Disposal instructions Replacing the battery pack Telephone line safetyMercury advisory Finding your comfort zone Tips and information for comfortable useTaking care of your vision Vii Developing good work habitsTurning your computer on and off Basic care and tips for using your computerFirst things first Your guidesTaking care of your AC adapter Taking care of your computerClick on Start, Turn Off Computer, then click on Turn Off Cleaning and servicing Taking care of your battery packPlease refer to Frequently asked questions on Contents Page Page Page Empowering Technology password Acer Empowering TechnologyAcer eLock Management Empowering Technology Acer ePerformance Management Acer eRecovery Management Empowering Technology Acer eSettings Management To create a new power profile Acer ePower ManagementAC mode Adapter mode DC mode Battery modeBattery status Empowering Technology Acer ePresentation Management Empowering Technology Front view Your Acer notebook tourDescription Icon Description Closed front viewLeft view Rear view Right viewIcon Item Description Base view Specifications English Acpi Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardHotkeys Windows keysKey Description Fn + F4 Hotkey Icon Function Description Fn + F1Fn + F2 Fn + F3Special keys Euro symbolUS dollar sign Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer GridVista dual-display compatible Using the system utilitiesLaunch Manager How do I check for viruses? Norton AntiVirusScans panel, click Run Full System Scan Nothing appears on the screen Frequently asked questionsImage is not full-screen Printer does not work Want to set up my location to use the internal modemNo audio is heard from the computer Keyboard does not respondEnglish International Travelers Warranty ITW Requesting serviceBefore you call Preparing the computer Disconnecting from the desktopTaking your notebook PC with you Moving aroundWhat to bring to meetings Taking the computer homeWhat to take with you Traveling with the computer Setting up a home officeSpecial considerations What to bring with you Traveling internationally with the computerUsing passwords Using a computer security lockSecuring your computer Setting passwords Entering passwordsConnectivity options Expanding through optionsFax/data modem Universal Serial Bus USB Built-in network featureEjecting a PC Card Installing memoryPC Card slot Inserting a PC CardBoot sequence Bios utilityPlaying DVD movies Enable disk-to-disk recoveryPassword Using softwareAcer eRecovery Management Power management Restore from backup Create backupRe-install bundled software without CD Create factory default image CDChange password Error messages Troubleshooting tipsError messages Corrective action English Energy Star guidelines compliance Regulations and safety noticesFCC notice Declaration of Conformity for EU countries Modem noticesOperation conditions Remarque à lintention des utilisateurs canadiensList of applicable countries TBREnglish LCD pixel statement Laser compliance statementMacrovision copyright protection notice European Union EU Radio device regulatory notice GeneralEN 61000-3-2/-3 FCC RF safety requirement English Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking LCD panel ergonomic specifications CD-ROM IndexEnglish