Acer TravelMate 4400 manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 25.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action
CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

English

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Contents Users Guide TravelMate 4400 SeriesPage Turning your computer on and off Basic care and tips for using your computerFirst things first Your guidesTaking care of your AC adaptor Taking care of your computerTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Contents Expanding through options Power managementTaking your notebook PC with you Securing your computerAcer eRecovery TroubleshootingRegulations and safety notices TravelMate tour Front viewDescription Closed front view See Launch keys on page 10 for more detailsIcon Description # Icon Description Left viewRear view Right viewBase view Specifications English English Icon Function Description IndicatorsLaunch keys Launch key Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardHotkeys Windows keysFn + F3 Hotkey Icon Function Description Fn + F1Fn + F2 EManager. See Acer eManager onSpecial keys Euro symbolEjecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer eManager Using the system utilitiesAcer GridVista dual-display compatible Launch Manager Nothing appears on the screen Frequently asked questionsNo audio is heard from the computer Click on Start, Settings, Control Panel Want to set up my location to use the internal modemRequesting service International Travelers Warranty ITWBefore you call You are required to provide the following information Name Preparing the computer Disconnecting from the desktopTaking your notebook PC with you Moving aroundTaking the computer home What to take to short meetingsWhat to take to long meetings Special considerations Setting up a home officeTraveling with the computer What to take with youWhat to bring with you Traveling internationally with the computerUsing a computer security lock Using passwordsSecuring your computer Setting passwords Entering passwordsExpanding through options Connectivity optionsFax/data modem Fast Infrared Built-in network featureIeee 1394 port Universal Serial Bus USBInserting a PC Card PC Card slotBoot sequence Bios utilityPlaying DVD movies Enable disk-to-disk recoveryPassword Using softwarePower management Create backup Acer eRecoveryRestore from backup Create factory default image CDRe-install bundled software without CD Change password Troubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices Energy Star guidelines complianceFCC notice Operation conditions Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries TBR Modem noticesList of applicable countries English Important safety instructions Laser compliance statement LCD pixel statement Macrovision copyright protection noticeRadio device regulatory notice General EN 61000-3-2/-3 European Union EUFCC RF safety requirement Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking Index English