Acer TravelMate 4050 manual System Check Procedures, External Diskette Drive Check

Page 59

Chapter 4

Troubleshooting

System Check Procedures

External Diskette Drive Check

Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step.

2.Boot from diagnostic program.

3.If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.

If the error still remains:

1.Reconnect the external diskette drive module.

2.Replace the external diskette drive module.

3.Replace the main board.

External CD-ROM/DVD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD- ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk.

2.Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.

3.Boot from the diagnostics diskette and start the diagnostics program

4.See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.

5.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:

1.Reconnect the CD-ROM/DVD-ROM module.

2.Replace the CD-ROM/DVD-ROM module.

3.Replace the main board.

Chapter 4

52

Image 59
Contents TravelMate Service GuideRevision History Disclaimer CopyrightMessages ConventionsPreface Table of Contents Appendix C Online Support Information Chapter FRU Field Replaceable Unit ListChapter FeaturesAudio Page Montara 855GME System Block DiagramDescription Mainboard PlacementTop View Bottom View Front Open View Outlook ViewFront View Left View HDD Right ViewRear View Bottom View ODD IndicatorsIcon Function Description Lock Key Description Lock KeysEmbedded Numeric Keypad Desired Access Num Lock On Num Lock OffKey Description Windows KeysHot Key Icon Function Description Hot KeysClick on Start, Settings, Control Panel Euro SymbolLaunch Keys Launch Key Default applicationFunction Left Button Right Button Tap TouchpadTouchpad Basics 1GB Hardware Specifications and ConfigurationsSpecification 0MB Memory CombinationsHlds GCC-4243N MK3025GAS2MB ATA-5 ATA-6IDE/ATAPI QSI SDW-082SRecordable Media Type Lite-On SOSW-852SRead WriteICH4-M IRQ7, IRQ5Ohci TD141TGCD2 855GHE/ICH4-MUMA 14.0Delta ADP-65DB BG a 65W 3P 15.0Power Management Mechanical Specification Hot Key Description Bios Setup UtilityNavigating the Bios Utility System MainParameter Description Device Parameter Description Parameter Description MemoryASK IR, Fast IR AdvancedDescription Option DMA1, DMA2, DMA3DMA1, DAM3 Bidirectional PS-2May 20, 2003 54009 AM Parameter Description Option SecurityBoot Exit SystemwillrebootBios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationRemoving the Battery Pack Removing the Memory Removing HDD Module, ODD and Memory ModuleRemoving the HDD Module Removing the ODD ModuleRemoving the Keyboard Removing the Power Switch Board, Thermal and MDCRemoving the Keyboard/LCD Module Removing the LCD module Disassembling the Main Unit Chapter Page Chapter Disassembling the HDD Module External CD-ROM/DVD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device Check Memory Check Power System CheckCheck the Power Adapter Display Check Touchpad CheckSound Check Beep Code Message Description Insyde MobilePro Bios Post Beep Code and Post MessagesRebooting Parity Error AT LocationNo Interrupts from Timer Boot Sector 0 has ChangedLCD Index of Symptom-to-FRU Error MessageSymptom / Error Action in Sequence Dimm PCMCIA-Related SymptomsLCD FPC Peripheral-Related SymptomsDimm Undetermined ProblemsTop View Jumper and Connector LocationsBottom View Setting SW1 Settings Lid switchSW3 SettingsKill Switch FRU Field Replaceable Unit List Exploded Diagram Chapter Picture Partname Description Part Number PartsPower Cord Demark Power Cord SwissPower Cord China Power Cord ItalianCombo Cover Plate W Plate W/ANTENNA Antenna MDC+BLUETOOTH MDC+BLUETOOTH Combo CoverThermal Cover MDC CoverDVD Dual Module QSI DVD Dual Module QSI SDW-082 DVD/CDRW Combo DVD/CDRW Combo ModuleModule 24X QSI SBW QSI SBW-242C Module 24X Hlds GCC Hlds GCC-4243NKeyboard 60.T70V5.005Portuguese Keyboard Canadian Keyboard ZippyArabic Keyboard Belgium Keyboard BrazilianAssy LCD Module Assy LCD Module 14.1 IN. XGA Wireless Assy LCD Module 15 Assy LCD Module 15 IN. AUN150X3-L07 W/WIRELESS Wireless Assy LCD Module 15 Sxga SAMSUNGLTN150P4-L03 W Wireless LCD 14.1 IN. XGA AULCD Bezel -15 LCD InverterLCD Panel with Logo Antenna LCD Bezel 14Pcmcia Slot LCD Wire Cable 14LCD Wire Cable 15 LCD Wire Cable 15 IN. XGA LCD Bracket R 15Speaker R & L Mainboard W/ Pcmcia Mainboard W/ Pcmcia SLOT, W/OThermal Module Touchpad SynapticsTravelMate4050 G1&G2 Appendix a Model Definition and ConfigurationAppendix B Test Compatible ComponentsModel Vendor Description Microsoft Windows XP / Professional Environment Test1GB DDRI333 HldsAppendix C Online Support Information