Acer TravelMate 3270 Requesting service, International Travelers Warranty ITW, Before you call

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To start the recovery process:

1Restart the system.

2While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process.

3Refer to the onscreen instructions to perform system recovery.

Important! This feature occupies up to 10 GB in a hidden partition on your hard disk.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: _____________________________________________

Address: ___________________________________________

Telephone number: _________________________________

Machine and model type: ____________________________

Serial number: ______________________________________

Date of purchase: ___________________________________

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Contents TravelMate 3270/3260/2480 Series Users GuidePage Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power Replacing the battery pack Product servicingOperating environment Additional safety informationTelephone line safety Medical devicesVehicles Potentially explosive environmentsEmergency calls Disposal instructions Mercury advisoryTips and information for comfortable use Finding your comfort zone Taking care of your visionDeveloping good work habits Your guides Basic care and tips for using your computerFirst things first Turning your computer on and offTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Taking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Contents Using the keyboard Securing your computer Acer eRecovery Management Acer Empowering Technology Empowering Technology passwordAcer eNet Management For selected modelsEmpowering Technology To create a new power plan Acer ePower ManagementUsing power plans To switch between power plansTo delete a power plan Battery statusAcer ePresentation Management Acer eDataSecurity Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center Your Acer notebook tour Front viewDescription Closed front view Icon DescriptionLeft view IconRight view Rear view Icon Item DescriptionBase view Specifications English Wlan English English Acpi Indicators Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadWindows keys KeyDescriptionHotkeys Decreases the screen brightness Euro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioGetting to know your VoIP phone Using Acer Bluetooth VoIP PhonePackage contents LayoutLED indicators Charging the phoneConnecting the phone to your notebook English Using the phone Using the system utilities Acer GridVista dual-display compatibleLaunch Manager Norton Internet Security How do I check for viruses?Select Tasks & Scans Frequently asked questions Nothing appears on the screenImage is not full-screen Infrared port does not work No audio is heard from the computerKeyboard does not respond Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Battery-low warning Situation Recommended ActionAcer Arcade for selected models Finding and playing content SettingsDisplay Settings Navigation controls Audio SettingsArcade controls Player controlsBackground mode Virtual keyboardCinema Slide Show settings AlbumEditing Pictures Snapshot VideoPlaying a video file Editing videoMusic Make DVDsAuthoring CD/DVDs File type compatibility Acer Arcade Deluxe for selected models Remote control for selected models Remote functions DVD Master Starting Acer Arcade DeluxeVideoMagician DV DeliteMoving around Disconnecting from the desktopTaking your notebook PC with you Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Fast Infrared FIR for selected modelsUniversal Serial Bus USB Ieee 1394 port For selected modelsInserting a PC Card Installing memoryPC Card slot Ejecting a PC CardBios utility Boot sequenceEnable disk-to-disk recovery PasswordUsing software Playing DVD moviesRegion code Country or region Acer eRecovery Management Create backupBurn backup disc Restore and recoveryTroubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices FCC noticeOperation conditions Modem notices Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries TBR List of applicable countriesEnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice European Union EU Article 3.1a Health and SafetyRadio device regulatory notice General Article 3.1b EMCEnglish FCC RF safety requirement English Federal Communications Comission Declaration of Conformity ZR1Declaration of Conformity for CE Marking Acer Computer Shanghai LimitedLCD panel ergonomic specifications Index CD-ROMEnglish