Acer TravelMate 4260 manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 35.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

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Contents Users Guide TravelMate 4260 SeriesPage Disposal instructions Turning your computer on and off Basic care and tips for using your computerFirst things first Your guidesTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Operation conditions Taking care of your battery packCleaning and servicing Please refer to Frequently asked questions onContents Page Page Page Acer Empowering Technology Acer eDataSecurity Management Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eNet Management Acer eSettings ManagementEmpowering Technology Create new power scheme Acer ePower ManagementAC mode DC modeAcer ePresentation Management Empowering Technology Your Acer notebook tour Front viewDescription Icon Description Closed front viewLeft view Right view Rear viewIcon Item Description Base view Specifications English English Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardWindows keys HotkeysKey Description Technology on Acer EmpoweringHotkey Icon Function Description Fn + F1 Fn + F2Euro symbol Special keysUS dollar sign Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer GridVista dual-display compatible Using the system utilitiesLaunch Manager Norton AntiVirus How do I check for viruses?Scan for Viruses panel, click Scan My Computer Frequently asked questions Nothing appears on the screenImage is not full-screen Printer does not work No audio is heard from the computerKeyboard does not respond Infrared port does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Preparing the computer Disconnecting from the desktopTaking your notebook PC with you Moving aroundTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations What to bring with you Traveling internationally with the computerUsing a computer security lock Using passwordsSecuring your computer Setting passwords Entering passwordsExpanding through options Connectivity optionsFax/data modem Fast Infrared FIR Built-in network featureIeee 1394 port Universal Serial Bus USBPC Card slot Inserting a PC CardEjecting a PC Card ExpressCard Inserting an ExpressCardEjecting an ExpressCard Bios utility Boot sequenceInstalling memory Playing DVD movies Enable disk-to-disk recoveryPassword Using softwareAcer eRecovery Management Power managementRestore from backup Create backupRe-install bundled software without CD Create factory default image CDChange password Troubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices Energy Star guidelines complianceFCC notice Declaration of Conformity for EU countries Modem noticesOperation conditions Remarque à lintention des utilisateurs canadiensList of applicable countries TBREnglish Important safety instructions English Laser compliance statement LCD pixel statementMacrovision copyright protection notice Radio device regulatory notice General European Union EUEN 61000-3-2/-3 FCC RF safety requirement Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking CD-ROM IndexEnglish