Acer 2000 manual Troubleshooting, Symptoms Verified Go To

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Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

1.Obtain the failed symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following:

power cords are properly connected and secured; there are no obvious shorts or opens;

there are no obviously burned or heated components; all components appear normal.

4.After you perform visual inspection you can also verify the following:

ask the user if a password is registered and, if it is, ask him or her to enter the password.

verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction.

make sure all optional equipment is removed from the computer. make sure the floppy disk is empty.

5.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

 

 

Power failure. (The power indicator does

“Power System Check”

not go on or stay on.)

 

 

 

POST does not complete. No beep or error

“Insyde MobilePro BIOS POST Beep Code

codes are indicated.

and POST Messages”

 

“Undetermined Problems”

 

 

POST detects an error and displayed

“Insyde MobilePro BIOS POST Beep Code

messages on screen.

and POST Messages”

 

 

Other symptoms (i.e. LCD display problems

“Insyde MobilePro BIOS POST Beep Code

or others).

and POST Messages”

 

 

Symptoms cannot be re-created

Use the customer-reported symptoms and

(intermittent problems).

go to “Insyde MobilePro BIOS POST Beep

 

Code and POST Messages” on page 67

 

“Intermittent Problems”

 

“Undetermined Problems”

 

 

Chapter 4

61

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Contents Aspire Date Chapter Updates Revision HistoryIII CopyrightDisclaimer Conventions Screen MessagesPreface Table of Contents Chapter Troubleshooting Chpater Jumper and Connector LocationsChapter FRU Field Replaceable Unit List Appendix C Online Support InformationFeatures Chapter System Block Diagram MCH-MBoard Layout Top View Rear ViewBluetooth Conn JP1 CRTSPK Conn JP2 Parallel PortOutlook View DescriptionFront Panel Top Panel Left Panel Right Panel Rear Panel Bottom View Indicators Icon DescriptionIcon Description Lock Key Description Special keysLock keys Desired Access Num Lock On Embedded KeypadWindows Keys Key DescriptionHotkeys Hot Key Function DescriptionEuro key Touchpad Function Left Button Righ Button Way Scroll Way TapFunction Left Button Righ Button Way Scroll Way Tap Launch Keys Hardware Specifications and Configurations Processor SpecificationSecond Level Cache Specification System Memory SpecificationMemory Combinations LAN InterfaceModem / Bluethooth Interface Hard Disk Drive InterfaceOptical Drive Interface Audio InterfaceParallel Port Video Resolution Mode for both LCD and CRTVideo Interface Battery USB PortPcmcia Port System Board Major ChipsLCD Inverter Specification Supplier Model Type CMOElectrical Characteristics Chapter Electrical specification ThermalPower Management AC AdapterOVP ESDMechanical Specification Environmental RequirementsAddress Map VGA BiosMemory Address Map IRQ Assignment Map DMA Channel Assignment IRQ15IRQ10 Bios Setup Utility Navigating the Bios UtilityParameter Description UuidMemory Parameter Description Main Month Minute Year 2003 SecondAdvanced FIR PortsDescription Option IRQ4/ COM4, 2E8, IRQ3LPT Port None/ LPT1, 378, IRQ7IRQ7 DMA1, DAM3Advanced Legacy USB SupportParameter Description Option Set Supervisor/User PasswordSecurity Disabled/Enabled Boot Hard Disk C CD-ROM Drive Diskette a Network BootComputer will be rebooted ExitBios Flash Utility System Diagnostic DisketteMachine Disassembly and Replacement General Information Disassembly Procedure Flowchart M2.5x14 Aspire 2000 Disassembly Procedure Disassemble the Battery and HDDDisassemble the Wireless Disassemble the RAM and ODDDisassemble the Middle Cover Board Disassemble the KeyboardDisassemble the Upper Case Disassemble the LCDDisassemble the MDC and RAM Disassemble the Main Unit Touchpad, Bluetooth and LCM Board Disassemble the Main Unit Speakers, Fan, Thermal and CPU Chapter Disassemble the LCD Module Disassemble the ODD Module Disassemble the HDD ModuleTroubleshooting Symptoms Verified Go ToExternal Diskette Drive Check External CD-ROM/DVD-ROM Drive CheckMemory Check Power System Check Keyboard or Auxiliary Input Device CheckCheck the Power Adapter Display Check Check the Battery PackTouchpad Check Sound Check Beep Code Message Description Parity Error AT Unknown Parity Error AT LocationNo Interrupts from Timer KEY Boot Sector 0 hasLCD LCD-Related Symptoms Symptom / Error Action in SequencePower-Related Symptoms Symptom / Error Action in Sequence PCMCIA-Related Symptoms Symptom / Error Action in Sequence Memory-Related Symptoms Symptom / Error Action in SequenceSpeaker-Related Symptoms Symptom / Error Action in Sequence PcmciaLCD FPC Modem-Related Symptoms Symptom / Error Action in Sequence Intermittent Problems Undetermined Problems JP1 CRT JP2 JP3PCN2 PCN3Bottom View FRU Field Replaceable Unit List Exploded Diagram Chapter Picture Part Name/ Description Part Number Cables Card Reader Wire SET Bluetooth CablePower Cord US Power Cord ECCOVER/CASE/BRACKET Asssembly Middle Cover Lower CoverDimm Cover Upper Case AssyLCD Bezel LCD Bracket LLCD Bracket R Pcmcia SlotDVD/CDRW Combo Bezel for Hldstray Optical Device BracketHDD/HARD Disk Drive HDD 2.5 Hgst Moraga HDD 2.5 Toshiba NeptuneHDD Connector HDD TOP CoverKeyboard Keyboard Arabic Keyboard BelgiumLCD 15.4 Wxga Samsung LCD 15.4 Wxga CMOLCD 15.4 Wxga LG LCD 15.4 Wxga CPTPointing Device Touchpad Reader 1 Card Reader BoardSpeaker Speaker SET R&L Veco SUB-WOOFER-FORTUNEOptical Card Mini Battery Number MemoryTest Compatible Components Component Manufacturer Specifications ADP-65B WM3B2100NAMOWLiteon Online Support Information Appendix C

2000 specifications

The Acer 2000 series represents a compelling blend of performance, portability, and affordability, engineered to cater to a broad spectrum of users. Launched as a part of Acer's commitment to delivering robust computing solutions, the series appealed primarily to students, professionals, and casual users alike, aiming to provide an exceptional user experience without breaking the bank.

One of the most notable features of the Acer 2000 is its design. The sleek, lightweight chassis ensures portability, making it an ideal companion for on-the-go users. The thoughtful layout and ergonomic keyboard promote comfortable typing, while the vibrant display enhances visual clarity, offering an immersive viewing experience for both work and play.

Under the hood, the Acer 2000 is powered by a range of reliable processors, allowing for efficient multitasking and rapid application performance. Users can expect seamless operation whether they are running demanding applications, engaging in video conferencing, or simply browsing the web. The series also supports diverse storage options, including traditional hard disk drives and more advanced solid-state drives, which contribute to faster boot times and improved overall performance.

In terms of connectivity, the Acer 2000 is equipped with various ports catering to modern tech needs. USB 3.0 ports ensure quick data transfer, while HDMI outputs allow for easy connection to external displays, making it suitable for presentations or media playback. The inclusion of Wi-Fi and Bluetooth technologies enhances wireless connectivity, enabling users to stay connected effortlessly.

Acer’s proprietary technologies also add value to the series. The TrueHarmony audio technology enhances sound clarity, providing a rich auditory experience whether users are taking part in calls, watching videos, or enjoying music. Furthermore, the integration of Acer’s software solutions enhances user productivity, offering intuitive tools for file management and organization.

Battery life is another characteristic of the Acer 2000 that deserves mention. Designed to last throughout the day, users can rely on its efficiency for both work and leisure without the constant need for recharging.

In summary, the Acer 2000 series is a versatile laptop line that stands out due to its combination of functionality, portability, and user-friendly features. With its robust design and dependable performance, the Acer 2000 is well-suited for those seeking an efficient computing device to meet their everyday needs.