Brother PE-DESIGN 7, Personal Embroidery Design Software System manual Troubleshooting

Page 48

Troubleshooting

If you have a problem, check the following solutions. If the solutions suggested do not correct the problem, contact your authorized dealer or Brother Customer Service.

Problem

Estimated Cause

Solution

Page

 

 

 

 

 

An operation not

 

 

 

described in the instal-

 

 

 

lation procedure was

 

 

 

performed. (For exam-

Follow the instructions and cor-

12

 

ple, Cancel was clicked

rectly perform the procedure.

The software is not installed

 

or the CD-ROM was

 

 

correctly.

 

 

removed before the pro-

 

 

 

 

 

 

cedure was completed.)

 

 

 

 

 

 

 

The installer does not

Refer to memo: “If the installer

 

 

does not automatically start

14

 

automatically start up.

 

up”.

 

 

 

 

 

 

 

 

 

 

 

If the opera-

 

 

When the USB connector is

tion described

 

 

at the left does

 

 

correctly plugged into the USB

 

 

not correct

The message “No card writer

 

port, the installer for the driver

The driver for the USB

the problem,

module is connected. Please

of the USB card writer module

card writer module is not

go to the Web

connect card writer module.”

installed correctly.

starts up.

site mentioned

appeared.

 

For details, refer to “Installing

under “Techni-

 

 

the driver for the card writer

 

 

cal Support”.

 

 

module” on page 16.

 

 

(Refer to page

 

 

 

 

 

 

22.)

 

 

 

 

 

 

 

If the opera-

The message “Old version

 

 

tion described

 

 

at the left does

is not installed correctly.

 

 

 

 

not correct

Please install old version

The installation informa-

Uninstall the older version from

the problem,

before installing this updated

tion for the old version

the computer, install the older

go to the Web

program.” appears when the

on the computer is not

version again, and then perform

site mentioned

upgrade is being installed,

working properly.

the upgrade.

under “Techni-

even though an older version

 

 

 

 

cal Support”.

(version 5 or 6) is installed.

 

 

 

 

(Refer to page

 

 

 

 

 

 

22.)

 

 

 

 

When upgrading from ver-

 

 

 

sion 5.0 or 5.01, the installa-

The upgrade from ver-

When the USB card writer

 

tion was completed correctly,

 

sion 5.0 or 5.01 was

module is unplugged, then rep-

 

but the message “No card

performed with the USB

lugged into the PC, the installer

16

writer module is connected.

card writer module con-

for the driver of the USB card

 

Please connect card writer

 

nected.

writer module starts up.

 

module.” appeared, and the

 

 

 

 

application does not start up.

 

 

 

 

 

 

 

46

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Page 47 Page 49
Contents Quick Reference Guide Important Information Regulations Radio Interference Other than USA and CanadaFor a longer service life For repairs or adjustmentsFor designing beautiful embroidery patterns For safe operationTable of Contents Index Features What You Can Do With This SoftwareEasily Create Custom Fonts New Features of Version Stitch generation featuresEditing Functions and user interface Layout & EditingApplications of the Software GeneralLayout & Editing Design CenterDesign Center Programmable Stitch CreatorFont Creator Design DatabaseBasic Operation Map Package Contents IntroductionOptional Supplies Principal PartsInstallation Please read before Installing Please Read Before InstallationInstallation Procedure Installing the Software System RequirementsClick Browse Memo Installing the Driver for the Card Writer Module Plug the USB connector into the USB port on the computerInstall the driver for the card writer module For Windows XP not connected to the In- ternet Select No, not this time, and then click NextFor Windows Upgrading the USB Card Writer Module Remove the CD-ROM from the computer’s CD-ROM driveStart up Layout & Editing Click Next to begin upgrading the USB card writer module Online Registration Checking for the Latest Version of the ProgramUninstallation Technical SupportUsing this Quick Reference Guide Basic OperationAdvanced Operation Operation SearchFrom the Start menu Introduction page appearsOperation buttons From the Help menu of the application Click the button for the desired topic Sew Types Line sew typesRegion sew types Sew Types Starting Up/Exiting Applications Starting Up Layout & EditingExiting the Application Click File in the menu bar, and then click ExitUnderstanding Windows and Using Tools Layout & Editing WindowDesign Center Window Font Creator Window Select Character barPreview window Guidelines fixedProgrammable Stitch Creator Window Design Database Window Importing image data into Layout & Editing Then PE-DESIGN Ver7, then, Layout & EditingImport the image Adjust the image size and position Automatically converting the image to an embroidery pattern Select the conversion methodConvert the image to an embroidery pattern Displaying a preview of the embroidery Preview the finished embroiderySaving the embroidery design Page Transferring the design to an original card Insert an original card into the USB card writer moduleTransfer the embroidery design Click File, then Write to CardClick OK → The following message appears Troubleshooting Troubleshooting Read the following before opening the CD-ROM package Product Agreement
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