Diamond HP10, HP15, HP12 Limited Speaker Warranty Statement, HOW to Obtain Warranty Service

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LIMITED SPEAKER WARRANTY STATEMENT

Diamond Audio Technologies, LLC (DAT) warrants this product to be free from defects in material and workmanship for a period of one (1) year from the original date of purchase provided it was purchased from an authorized DAT retailer within the United States. However, if this product was installed by the authorized DAT retailer, the warranty period will be extended to three (3) years.

THIS WARRANTY IS NOT TRANSFERABLE AND APPLIES ONLY TO THE ORIGINAL PURCHASER OF THIS PRODUCT IN ITS ORIGINAL INSTALLATION. Original purchaser must reside in the United States and be able to provide proof of purchase and installation with the sales receipt from the authorized DAT retailer that sold and installed the product.

Should a manufacturing defect occur during above said warranty period, DAT will replace or repair the defective product with a product of the same or equivalent value and performance.

Damage or failure caused by any of the following is not covered under this warranty policy: negligence, improper use, abuse, product modification, unauthorized repair attempts, accident, acts of God, misrepresentations by DAT retailers, and improper/ inadequate packaging during return shipping.

Warranty is void if serial numbers have been removed, altered or defaced.

HOW TO OBTAIN WARRANTY SERVICE

In the event a DAT product should require service, you should visit the authorized DAT retailer you purchased the product from and they can expedite your claim. All claims must fall into the guidelines listed above and be accompanied by a copy of the original sales and installation receipt from that authorized DAT retailer.

Product returned for warranty service must be freight-prepaid, properly packaged and clearly marked with the Return Authorization (RA) number issued by DAT. Any product returned to DAT that is improperly packaged, does not have a RA number clearly marked on the package, or never received a RA number may be refused upon delivery. DAT does not assume responsibility for lost or misdirected product.

Repair or replacement under this warranty is the exclusive remedy of the consumer. DAT shall not be liable for any incidental or consequential damages for breach of any expressed or implied warranty on this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights that may vary from state to state.

Customers outside the United States should contact their local sales office to obtain information on pricing, exchange unit availability, instructions, service and warranty/non-warranty replacement or repair.

Diamond Audio Technologies

6915 West Frye Road

 

 

Chandler, AZ 85226 USA

Service/Tech Support:

 

 

Tel: 480.820.2075

480.820.2075

 

 

Fax: 480.813.6210

Tech Support Email

 

 

Web: diamondaudio.com

techsupport@diamondaudio.com

 

 

 

 

 

 

 

 

 

 

 

 

 

©2008 Diamond Audio Technologies. All rights reserved.

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Contents Subwoofer Installation Manual Special Thanks Dear Valued CustomerTDX Technology Features HEX PRO Subwoofer AssemblyTHIELE/SMALL Parameters Physical Dimensions Recommended Enclosures HP10HP12 HP15Limited Speaker Warranty Statement HOW to Obtain Warranty ServiceDiamond Audio Technologies Tech Support Email