AlphaShield FIREWALL Frequently Asked Questions, Is AlphaShield compatible with Macintosh OS X?

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Instant Disconnect

Manual Intervention (Push Button)

Physical Connection

LED Link Status on 10Base-T ports

Power to Device

Power Indicator via Connect (Center) LED

Data Transmission

Inbound/Outbound LED Indicators

Operational Mode

Selectable via Multi-position switch

Connection Indicator

LED Indicator: two colors and two states

Operating Temperature

50 to 110 degrees F

Frequently Asked Questions:

I used the scan test and some of my ports are still OPEN or CLOSED, not all STEALTH or BLOCKED, what is wrong?

You are not testing your computer’s IP Address. In some cases, the scanning is not actually done to your computer's IP Address, but to the IP Address of your ISP. Please check the IP Address on the top of the page where you go to perform the test. Please compare it to the real IP Address that belongs to your system. You will be able to check your real IP Address if you visit one of the following sites: http://www.whatismyip.com or http://www.whatismyipaddress.com

Does my AlphaShield work with the router?

Yes! AlphaShield will definitely work in your environment! AlphaShield should be connected between a xDSL/Cable Modem and a router (this includes wireless routers). If connected this way, it will protect your whole Network.

Is AlphaShield compatible with Macintosh OS X?

Yes! AlphaShield is a platform independent hardware. It does not require any configuration and does not need any software to install. Macintosh operating systems rely mostly on AppleTalk protocol, but they do take advantage of TCP/IP when an Internet connection is required. TCP/IP is a default protocol for the Internet and AlphaShield works with any device/node that supports this protocol stack. That is why it really does not matter what operating system you are using as long as TCP/IP protocol is used.

In regards to shielding your IP Address, exactly how does this work?

AlphaShield will show your IP Address to the resource that you visit. This is how TCP/IP protocol works. You have no way to hide it, and it is ok. An IP Address is like a phone number. Everyone needs one to contact the other person, or to get a phone call from somebody. When you request a website your IP Address will be visible to the server you visited. Communication is a two way process and you will not be able to use the Internet if you do not provide an IP Address to the resource you want to visit. Your IP Address is not a credit card number; this is not something that you have to hide all the time. When protected by AlphaShield, your computer will never be detected by any scanning tools and thus would not reply to PING requests. If it cannot be found on the Internet, then it cannot be a target! Even if you visit a server and an attacker gets a hold of your IP Address, your AlphaShield will not reply to any requests. Your computer is essentially invisible.

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Contents Page Table of Contents Quick Installation Guide Letter from CEO AlphaShield Professional Edition Features and BenefitsIntroduction Operation in Auto Mode Operation in Manual ModeOperation in Lock Mode Modes of OperationAlphaShield Professional Edition Time-Out Warning Operation in Dynamic Configuration ModeInbound Data LED IndicatorsOutbound Data LED Connection/Disconnection LEDControls Mode Selector SwitchConnect Button Blue/Dark Disconnect Button Grey/LightConnection Ports on AlphaShield Trouble ShootingMy AlphaShield Professional Edition does not time-out. Why? Connect Center LED is always on solid green. Why?Warranty 100% Unhackable Money Back GuaranteeSupport Red Connect Center LED comes on too often. Why?RMA Card Service and RepairsTrademark CopyrightPatents RestrictionsReplaceable Components and Returns Liability LimitationsCustomer Remedies Category AlphaShield Professional Firewall Product SpecificationsIs AlphaShield compatible with Macintosh OS X? Frequently Asked QuestionsDoes AlphaShield work in wireless Network configuration? What is the use of the switch at the back of the unit?