Troubleshooting Guide, Avsnap | Altinex CP451-008 specification

SPECIAL APPLICATION

7.4 AVSNAP

AVSnap provides a complete environment for designing simple to sophisticated graphical user interfaces (GUIs). AVSnap is preinstalled on each CP451-008making it easy to integrate into any control environment.

Everything needed to start is included in a sample application. Use the predefined procedures and functions to communicate with devices over LAN or WLAN, or create your own custom functions. In addition to standard communication and control, the functions below are useful for typical touch screen applications and can be assigned to buttons or placed in startup and shutdown routines. The samples shown here require an application object named “App” to be part of the application.


App.Shutdown	Close the application and
	turn off the computer.
App.SleepMonitor	Turn off monitor power.
App.Quit	Quit	the		runtime
	environment and return to
	edit mode if running an
	AMT file. If running an
	EXE file, quit the EXE
	and close the application.
App.Stop	Stop	the		executable
	application.
	Use with EXE files only!!!
App.Powersave	Hibernate		(standby)		the
	computer		per display
	property settings.
App.RunScreensaver	Launch the screensaver.
	If no	screensaver			is
	installed		this	command
	has no effect.

TROUBLESHOOTING GUIDE

We have carefully tested and found no problems in the supplied CP451-008; however, we would like to offer suggestions for the following:

8.1POWER IS NOT ON Cause 1: No AC power.

Solution: Verify the adapter is plugged into a working AC outlet and that the outlet has power. Use only the AC adapter shipped with the unit.

Cause 2: Adapter is not plugged into CP451-008.

Solution: Verify the DC power plug coming from the AC adapter is plugged all the way into the CP451-008.

Cause 3: The CP450 has a problem.

Solution: If there is AC power to the adapter and the LED still does not turn on, the CP451-008or the power adapter may require service, call ALTINEX at (714) 990-2300.

8.2 SOFTWARE/FILES ARE MISSING

Cause 1: Changes were not committed to memory.

Solution: Make changes to the CP451-008then run the COMMIT batch file on the desktop before shutting down or restarting the CP451-008.

Cause 2: File/application was open when

COMMIT was executed.

Solution: Any files that are open for editing must be closed before executing the COMMIT batch file. For best results, close all applications and files before running the COMMIT batch file.

400-0518-001