D-Link DWL-520 manual Contacting Technical Support, Tech Support for customers within Canada

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9.Contacting Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

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Contents LinkAirPlus DWL-520+ Contents Package Contents Introduction LEDs Features and BenefitsPower/Activity Wireless Basics Standards Based Technology Wireless BasicsInstallation Considerations Getting Started Getting Started IP Address Double-click on the Configuration Utility icon Using the Configuration UtilityConfiguration Configuration Utility Encryption Properties Available NetworksProfiles Properties About Troubleshooting Status AirPlus DWL-520+ Wireless PCI AdapterAdapters DWL-520+ Power and Link lights are not on Cannot connect to the access point or the wireless routerComputer does not recognize the DWL-520+ Wireless Adapter Forgot my Encryption keyPage How can I troubleshoot distance issues using the DWL-520+ Using the Network Setup Wizard in Windows XPHow do I use the 4x feature? Networking BasicsNetworking Basics Enter a Computer description and a Computer name Networking Basics Networking Basics Networking Basics Network Setup Wizard Computer Select Properties and click Naming your ComputerWindows XP Name Checking the IP Address in Windows XP/2000 Type CommandNetwork Connections Assigning a Static IP AddressControl Panel Protocol TCP/IP Area Connections Click PropertiesIP Address Checking the Wireless Connection by Pinging Checking the Wireless Connection by PingingAdding and Sharing Printers in Windows XP Printers and Faxes Click on Add a printer Adding a local printerSelect Use the following port Select Local printer attached to this computerAdding a local printer Adding a local printer Printers and Faxes Go to Start Printers FaxesPrinter Setting up a network printerAdd a Printer Select Browse for a printer To check for proper installation Go to Start Local Printer Setting up an LPR printerSelect Create a new port Click Settings Networking Basics Setting up an LPR printerClick Have Disk Click Next Select Yes, to print a test Other Tasks Technical SpecificationsPhysical Dimensions Transmitter Output PowerTemperature WarrantyTech Support for customers within Canada Contacting Technical SupportLimited Warranty and Registration Page FCC Caution Important Note