D-Link DWL-AG660 manual Cannot connect to the access point or the wireless router

Page 37

Troubleshooting (continued)

2.I cannot connect to the access point or the wireless router.

￿Make sure that the SSID on the DWL-AG660 Wireless Cardbus Adapter is exactly the same as the SSID on the access point or wireless router.

￿Move the DWL-AG660 and access point or wireless router into the same room and then test the wireless connection.

￿Disable all security settings. (WEP, MAC Address Control, AES).

￿Make sure that the access point/router are set to the same frequency.

￿Turn off your access point and the computer with the DWL-AG660. Turn on the access point, and then turn on the computer with the DWL-AG660.

￿Refresh the DWL-AG660 Utility.

3.The DWL-AG660 Power and Link lights are not on.

￿Check to see if the DWL-AG660 Cardbus Adapter is firmly inserted into the cardbus slot of your laptop computer.

4.I forgot my Encryption key.

￿Reset the access point to its factory default settings and restore the DWL-AG660 Wireless Cardbus Adapter to the factory default settings.

5.The computer does not recognize the DWL-AG660 Wireless Cardbus Adapter.

￿Make sure that the DWL-AG660 Wireless Cardbus Adapter is properly seated in the computer’s cardbus slot.

￿If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded. To remove the drivers, do the following:

37

Page 36 Page 38
Image 37
Page 36 Page 38
Contents DWL-AG660 Contents Package Contents Introduction User-friendly configuration and diagnostic utilities FeaturesWireless Basics Link AirPremierTM AG DWL-AG530 Wireless BasicsStandards-Based Technology Installation Considerations Getting Started Wireless router D-Link AirPremierTMAG DI-784Link AirPro DWL-AB520, or D-Link AirPlus DWL-520+ Getting Started Setting up a Wireless Infrastructure2 NetworkDWL-AG660 Setting up a Wireless Ad-Hoc NetworkView Available Wireless Networks UsingtheConfigurationUtilityLink Info Using the Configuration UtilityFrequency Configuration Encryption WEP Encryption WPA Encryption WPA PSK Refresh- Click on Site Survey Using the Configuration Utility About Networking Basics Networking Basics Enter a Computer description and a Computer name optional Networking Basics Networking Basics Networking Basics Networking Basics Right-click on My Computer Naming your ComputerChecking the IP Address in Windows XP Assigning a Static IP Address in Windows XP/2000 Networking Basics Assigning a Static IP Address Windows XP/2000 Default GatewayClick Properties Subnet MaskNetworking Basics Hardware Tab Click Device Manager TroubleshootingDWL-AG660 Wireless Cardbus Adapter TroubleshootingCannot connect to the access point or the wireless router Under Tools select Folder Options… select View How can I avoid connection problems using the DWL-AG660 Physical Dimensions TemperatureWeight WarrantyTechnical Specifications Technical Support Page Page 10/15/04
Top Page Image Contents