Troubleshooting, Specifications | D-Link DCM-200 guide

Troubleshooting

If your USB/Ethernet Cable Modem has been properly set up it is unlikely that you should experience any problems with it under normal circumstances. However, we list here some possible solutions to problems that you might experience.

Problem		Possible Solution
Cannot access Internet		Check all connections.
or e-mail service.		• Make sure the cable TV line and the Ethernet (RJ-45) cable is securely connected at all points.

		•	Make sure the AC power adapter is plugged into the device and the power source. Check the
			LED indicators to see that the Power, Link and Status indicators are steadily lit for an
			Ethernet-connected device.
		Contact your cable service operator to verify that your account is up to date and that you have two-way
		service.
		There may be a problem with your NIC. Refer to the literature for the NIC to find a possible solution.
		The TCP/IP configuration for the computer may be incorrect. Double-check to see that these network
		settings comply with the instructions given by the cable service operator. Call your cable company to
		make sure they have given you the proper settings.
	Check your web browser configuration per ISP instruction.

Status LED indicator	Check the cable line connection. If this is secure then there may be a weak signal coming from the
blinks continuously.	central office. Report the problem to your cable operator if the cable connection appears to be OK.

LED indicators appear	Try to establish a new communication with your cable operator’s central office. This can be accomplished
to be normal but	by powering off the computer and turning it back on.
Internet access can not	The TCP/IP configuration for the computer may be incorrect.
be established

The PC Link light is	The modem is not detecting the Network Interface Card. Make sure the cables are firmly attached to the
not green. The light is	network card in the back of your computer and the modem as well.
off.	Try replacing the Ethernet cable or the network card with known working components.

	Run diagnostic program that came with your network card.
	If this is a card that we support, troubleshoot the NIC. Otherwise, contact the organization that installed
	or manufacturers the card.

The power light is not	Check to make sure the power cable is firmly plugged into the cable modem. Also, make sure that the
on	power converter is plugged into a functional socket.
	Change outlets with one you know to have power.
	Replace Cable Modem.

Note: If your TV’s picture quality is diminished when the USB/Ethernet Cable Modem is in operation, you may need to contact your Cable TV operator to obtain a High Pass Filter. This should be placed between the splitter and the TV (or if you have a digital set-top box, between the splitter and the set-top box that precedes the TV).

Specifications

DCM-200 specifications

The D-Link DCM-200 is a high-performance cable modem designed to deliver fast and reliable internet connectivity for users seeking an efficient broadband solution. Known for its robust features and modern technology, the DCM-200 is ideal for residential and small business environments, offering an excellent blend of functionality and ease of use.

One of the main features of the D-Link DCM-200 is its DOCSIS 3.0 compliance, which ensures compatibility with the latest high-speed cable internet services. This technology allows the modem to support download speeds of up to 400 Mbps and upload speeds nearing 100 Mbps, making it suitable for multiple users and devices streaming, gaming, and browsing simultaneously without buffering.

The DCM-200 is equipped with a single Ethernet port, providing a direct connection to a router or a single computer. This simplicity in design makes it easy for users to set up their home network. Additionally, the modem supports IPv6, the latest internet protocol that enhances address capacity and can improve the network's efficiency.

Another notable characteristic is its compact and sleek design, allowing for easy placement in any environment without occupying significant space. The modem also features extensive LED indicators that provide at-a-glance status on power, downstream, upstream, and online connectivity status, ensuring users can easily monitor their connection.

In terms of security, the DCM-200 utilizes advanced encryption protocols to safeguard users' data against potential threats, contributing to a safer browsing experience. Furthermore, D-Link's commitment to quality and reliability is reflected in the device's long-lasting performance, ensuring the modem remains an integral part of users' internet solutions over time.

Setting up the DCM-200 is straightforward, with non-intrusive installation procedures that typically involve connecting to a cable outlet and powering up the device. D-Link also provides comprehensive support and documentation to assist users with any setup or troubleshooting queries.

In summary, the D-Link DCM-200 cable modem stands out for its impressive speed capabilities, modern feature set, and user-friendly design. It’s an excellent choice for those looking to enhance their internet experience while maintaining optimal performance in their connectivity needs.