D-Link DP-G321 manual Frequently Asked Questions

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Frequently Asked Questions

Q: I am unable to establish a connection between my print server and my D-Link router.

A: Verify that your connection between both units is good. Check for valid link lights on your router and your print server. You may be using a bad or incorrect cable.

Q: I am unable to make a wireless connection between my wireless print server and my D- Link router.

A: Most wireless connection problems are either caused by distance between your print server and your router or your router may be using WEP encryption. For trouble shooting please remove any form of wireless encryption and move the products closer together.

Q: My printer will not print when connected to my print server.

A: Verify that your printer and your print server are compatible. Log into the Web based management and use the printing test function under Tools. If your printer fails to print the test page then your printer is not compatible with this print server.

Q: My test page prints fine from the Web based management but prints out unreadable text when I try a Windows based test page.

A: Illegible text is caused by incorrect or corrupted drivers 80% of the time. Please visit your printer manufactures web page and download the latest print drivers for your OS.

Q: I have another manufacturer’s wireless router and can not get the print server to connect.

A: You will need to first change the IP address of your print server to match that IP address scheme of your wireless router.

Ex: D-Link uses “192.168.0.x” for its default IP scheme. Where “x” is a number between 2 to 254.

Run PS Admin from a Windows based PC. This will allow you to connect to the print server and change its default IP from 192.168.0.10 to something that matches your wireless network. For testing connections make sure that you disable any WEP encryption on the wireless router.

Q: I plug in my USB printer but the USB light does not turn on.

A: Please be aware that your USB light will only illuminate when traffic is being passed across the USB port. If you would like to make sure that your printer is being detected by the print server, log into the Web based management and check the printer status.

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Contents Link DP-G321 Contents Package Contents Introduction TCP/IP External FeaturesLink/Act Front Panel LED IndicatorsPower Antenna Rear Panel ConnectorsNetwork Cable Connector DC Power ConnectorWireless Basics Standards-Based Technology Wireless BasicsInstalling the Print Server Setting up the DP-G321Faulty Component Power on Self-TestUsing the Web Configuration Home System Using the Web Configuration HomeHome Wireless Using the Web ConfigurationHome Network Configuration Network TCP/IPHome User System Device and Port Setting Configuration Wireless Configuration System Device and Port SettingWEP Encryption Configuration Wireless Wireless InterfaceAdvanced Setting Using the Web Configuration Network AppleTalk Configuration NetworkMicrosoft Network Printing Control Configuration UserSnmp Management Configuration SnmpTools Print Test Using the Web Configuration ToolsMail Account Tools EmailTools Reset Firmware Upgrade Tools UpgradeBackup Device Configuration to File Tools BackupHelp TCP/IP Printing for Windows XP TCP/IP Printing for Windows XP Select your Connection Mode TCP/IP Printing for Windows XP Go to Start Settings Printers and Faxes Add a Printer Standard TCP/IP Port Select Local PrinterTCP/IP Printing for Windows XP Click Next Click Finish TCP/IP Printing for Windows XP TCP/IP Printing for Windows TCP/IP Printing for Windows Select your Connection Mode TCP/IP Printing for Windows Printer icon Go to Start Settings PrintersSelect Local Printer Select Custom TCP/IP Printing for Windows TCP/IP Printing for Windows Select Do not share this printer TCP/IP Printing For Windows 98SE/Me TCP/IP Printing for Windows 98SE/Me Select your Connection Mode TCP/IP Printing for Windows 98SE/Me Go to Start Settings Control Panel Select the letter Click Properties Click Add Port Windows will ask for Restart Click Yes Select Network Printer Start Settings Printers Add PrinterClick Next Select Yes to print a test Click Finish Unix/Linux Printing Setting up Apple Talk or LPR Printing in Mac OS Mac OS Setting up Apple Talk or LPR PrintingClick Add Printer AppleTalk has been LPR Printers using IP protocol Mac OS Setting up Apple Talk PrintingPrinting from Mac OS Client Workstations Printing from Mac OS Client Workstations Go to StartControl PanelNetwork Connections Networking BasicsNetworking Basics Enter a Computer description and a Networking Basics Format the disk if you wish, and click Next Networking Basics Networking Basics Select Properties How to assign a Name to your computerHow to find your IP Address in Windows XP Assigning a Static IP Address in Windows XP/2000 Network Connections Click Internet Protocol TCP/IP Click Properties Printer Connection Technical SpecificationsFrequently Asked Questions Tech Support for customers within Canada Tech Support for customers within the United StatesWarranty and Registration Page 06/15/04 DP-G321 Printer Compatibility List For Windows Appendix DP-G321PrinterCompatibilityList for Windows
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