D-Link DCM-100 user manual Contacting Technical Support

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DCM-100 Ethernet Cable Modem

Note: If your TV’s picture quality is diminished when the Ethernet Cable Modem is in operation, you may need to contact your Cable TV operator to obtain a High Pass Filter. This should be placed between the splitter and the TV (or if you have a digital set-top box, between the splitter and the set-top box that precedes the TV).

Contacting Technical Support

D-Link provides free technical support for customers within the United States.

U.S. customers can contact D-Link technical support through our web site,

e-mail, or by phone.

United States technical support is available Monday through Friday from 6:00 a.m. to 6:00 p.m. (PST).

Web:

http://www.dlink.com

Email:

support@dlink.com

Phone:

949-788-0805 (option #4)

If you are a customer residing outside of the United States, please refer to the list of D-Link locations that is included in this manual.

Thank you for purchasing this product. We like to receive feedback from our customers concerning our products. Please take a moment to visit our web site. You can register your purchase on-line, learn more about the newest networking products, and let us know the things your new network has empowered you to do.

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DCM-100 Docsis 1.0 Ethernet Cable Modem User’s Manual Table of Contents Features IntroductionContents and Identification Connection Architecture Understanding Your LED Indicators Powering Up For the First TimeSetting Up the Device Before You StartInstallation Important NoticeTroubleshooting Problem Possible SolutionContacting Technical Support Offices AustraliaSpecifications Cable Network SubsystemPower Consumption Limited Warranty Trademarks Copyright StatementCE Mark Warning FCC WarningVcci Warning Registration Card Print, type or use block lettersDCM-100 Ethernet Cable Modem