Adder Technology GEMAV2GEM, GEMAV4GEM manual Cascade query code, Resolving slow mouse problems

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4.8 Cascade query code

The AdderView GEMs use a special ‘query code’ to detect whether or not they are connected to another AdderView GEM. By default your AdderView GEM uses query code AD. SmartView (another range of keyboard / mouse / video switches from Adder Technology) units with firmware versions less than 1.09 used query code EF. This was found to conflict with a small number of other (rare) devices that used the same query code so an alternative query code was provided to ensure compatibility. Either query code may be used but you should make sure that all cascaded AdderView GEM and SmartView units are set to use the same query code. If any of the cascaded SmartViews have firmware versions less than 1.09 then the cascade query code for all the AdderView GEMs and SmartViews should be set to EF.

L7 – Cascade query code = AD (default)

L8 – Cascade query code = EF

4.9 Resolving slow mouse problems

Due to certain technical reasons some systems running particular combinations of operating system and mouse drivers are sensitive to small timing changes relating to mouse communications. The introduction of a switch like the AdderView inevitably causes some timing changes and in rare cases interactions have been observed that causes the mouse to run very slowly. Certain HP Vectra computers running later versions of Windows NT with Logitech mouse drivers and Logitech mice have been observed to exhibit such interactions with older switches. One solution to this problem is to change the mouse driver.

The AdderView GEM is a high performance device that is carefully engineered to minimise such interactions and should not exhibit this characteristic. Nevertheless such interactions are unpredictable and so the AdderView is fitted with a feature that ensures that the mouse can never operate at a very slow rate regardless of such interactions. This feature is activated using the following options:

L5 – Allow the mouse to run at any speed (default)

L6 – Don't allow the mouse to run at very slow speeds

AdderView GEM

Installation and Use

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Contents ADDERView GEM Safety information Quick Installation and Operation GuideSicherheitstechnische Informationen Quick-Guide für Installation & BetriebInformación sobre seguridad Guía rápida de instalación y funcionamientoConsignes de sécurité Guide dinstallation rapide et mode demploiInformazionoi riguardanti la sicurezza Guida di installazione rapida e funzionamentoAdderView GEM About this manual Trademarks WarrantyEuropean EMC directive 89/336/EEC Radio Frequency EnergyContents Appendices AdderView GEM configuration optionsIntroduction Key featuresRemote controller contents part code RC1 Package contentsAdderView GEM front view Product informationWhat you will need InstallationMounting the AdderView GEM Connecting your devicesConfiguring the AdderView GEM Configuring your PCsTo enter configure mode at power on Summary of AdderView GEM configuration optionsAdderView GEM Installation and Use AdderView GEM Installation and Use Re-enabling a disconnected PS/2 mouse Other useful installation informationAdderView GEM Installation and Use Upgrading the AdderViews flash memory Select flash upgrade mode using option switch Run the upgrade program Using the AdderView GEM Power on statusFront panel key and remote controller Status display Keyboard hotkey control Mouse control Cascading AdderView GEMs RS232 controlTypical cascade of two AdderView GEMs AdderView GEM Installation and Use AdderView GEM configuration options Screen saver time delayAutoscan ‘lock on’ mode and delay time Mouse mode and mouse switching of channels Keyboard hotkey combination Cycling between all channels or just the active channels Firmware functions version query, mouse restore and resetOFREDg Setting a security passwordCascade query code Resolving slow mouse problemsExit configure mode Appendix A. Cable and connector specifications A1. Keyboard, monitor and mouse to AdderView GEMA2. AdderView GEM to PCs 1 to AdderView GEM Installation and Use A3. Options port pin assignments Recommended cablesRS232 synchronisation cable pin assignments Flash upgrade cable connectionAppendix B. Problem Solving S TA L L AT I O N & U S E