3.4Trouble shooting (FAQ)
Problem |
| Possible Solution | ||
| • | Press the | button to check if the monitor is in the | |
Power LED is not ON |
| ON mode. |
| |
• Check if the power cord is properly connected to | ||||
| ||||
|
| the monitor and the power outlet. | ||
| • Check if the monitor and the computer are in the | |||
|
| ON mode. |
| |
| • Make sure the signal cable is properly connected | |||
The power LED lights amber and |
| the monitor and the computer. | ||
• | Inspect the signal cable and make sure none of the | |||
there is no screen image |
| pins are bent. | ||
|
| |||
| • Connect the computer with another available | |||
|
| monitor to check if the computer is properly | ||
|
| working. |
| |
Screen image is too light or dark | • Adjust the Contrast and Brightness settings via | |||
| OSD. |
| ||
|
|
| ||
Screen image is not centered or | • | Press the A | button for two seconds to | |
| automatically adjust the image. | |||
sized properly | • | Adjust the | ||
|
| OSD. |
| |
| • Make sure the signal cable is properly connected to | |||
Screen image bounces or a wave |
| the monitor and the computer. | ||
pattern is present in the image | • | Move electrical devices that may cause electrical | ||
|
| interference. |
| |
| • Inspect the signal cable and make sure that none of | |||
Screen image has color defects |
| the pins are bent. | ||
• Perform Reset via OSD. | ||||
(white does not look white) | ||||
• Adjust the R/G/B color settings or select the Color | ||||
| ||||
|
| Temperature via OSD. | ||
| • | Press the A | button for two seconds to | |
Screen image is blurry or fuzzy |
| automatically adjust the image (for VGA mode | ||
| only). |
| ||
|
|
| ||
| • Adjust the Phase and Clock settings via OSD. | |||
| • Make sure the audio cable is properly connected | |||
|
| to the display | ||
No sound or sound is low | • Adjust the volume settings of both your display and | |||
| computer. |
| ||
|
|
| ||
| • Make sure the computer sound card driver is | |||
|
| properly installed and activated. |
Chapter 3: General Instruction |