Asus MX279H manual Troubleshooting FAQ, Possible Solution

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3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

Possible Solution

Press thebutton to check if the monitor is in the ON mode.

Check if the adapter and power cable are properly connected to the monitor and the power outlet.

The power LED lights amber and

• Check if the monitor and the computer are in the

there is no screen image

ON mode.

 

• Make sure the signal cable is properly connected

 

the monitor and the computer.

 

• Inspect the signal cable and make sure none of the

 

pins are bent.

 

• Connect the computer with another available

 

monitor to check if the computer is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness settings via

 

OSD.

Screen image is not centered or sized properly

• Press the button for two seconds to automatically adjust the image.

Adjust the H-Position or V-Position settings via OSD.

Screen image bounces or a wave

Make sure the signal cable is properly connected to

pattern is present in the image

 

the monitor and the computer.

 

Move electrical devices that may cause electrical

 

 

interference.

Screen image has color defects (white does not look white)

Inspect the signal cable and make sure that none of the pins are bent.

Perform Reset via OSD.

Adjust the R/G/B color settings or select the Color Temperature via OSD.

Screen image is blurry or fuzzy

• Press the button for two seconds to automatically adjust the image (for VGA mode only).

Adjust the Phase and Clock settings via OSD.

No sound or sound is low

Make sure the audio cable is properly connected to the monitor.

Adjust the volume settings of both your monitor and computer.

Make sure the computer sound card driver is properly installed and activated.

ASUS LCD Monitor MX279

3-6

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Contents User Guide First Edition August Table of contents Federal Communications Commission Statement Safety information Care & Cleaning Following symptoms are normal with the monitorTakeback Services Asus websites Optional documentationPackage contents WelcomeMonitor introduction Front viewStatus Description Back view QuickFit Function Assembling the monitor base Assembling the baseDetaching the base Adjusting the monitor Connecting the cablesTo connect the VGA/HDMI cable To connect the power cordTurning on the monitor To use the earphoneOSD Function Introduction How to reconfigureOSD On-Screen Display menu LSplendidColor ImageSystem Setup Input SelectSpecifications Summary TFT LCDAC 100~240Vac, 50/60Hz Troubleshooting FAQ Possible SolutionResolution Supported operating modes