Asus Troubleshooting Solutions for ASUS MS236 Monitor and Other Models

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3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

Possible Solution

Tap the button to check if the monitor is in the ON mode.

Check if the power cord is properly connected to the monitor and the power outlet.

The power LED lights amber and there is no screen image

Check if the monitor and the computer are in the ON mode.

Make sure the signal cable is properly connected the monitor and the computer.

Inspect the signal cable and make sure none of the pins are bent.

Connect the computer with another available monitor to check if the computer is properly working.

Screen image is too light or dark

Adjust the Contrast and Brightness settings via OSD.

Screen image is not centered or sized properly

Touch the button for 2-4 seconds to automatically adjust the image (for VGA mode only).

Adjust the H-Position or V-Position settings via OSD.

Screen image bounces or a wave pattern is

• Make sure the signal cable is properly

present in the image

connected to the monitor and the

 

computer.

 

• Move electrical devices that may cause

 

electrical interference.

Screen image has color defects (white does

• Inspect the signal cable and make sure

not look white)

that none of the pins are bent.

 

• Perform All Reset via OSD.

 

• Adjust the R/G/B color settings or select

 

the Color Temperature via OSD.

Screen image is blurry or fuzzy

Touch the button for 2-4 seconds to automatically adjust the image (for VGA mode only).

Adjust the Phase and Clock settings via OSD.

No sound or sound is low

Ensure that the HDMI cable is properly connected to the monitor and the computer.

Adjust the volume settings of both your monitor and HDMI device.

Ensure that the computer sound card driver is properly installed and activated.

ASUS M Series LCD Monitor

3-5

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Contents User Guide Contents Canadian Department of Communications Statement Federal Communications Commission StatementSafety information Following symptoms are normal with the monitor Care & CleaningConventions used in this guide Asus websites Optional documentation Where to find more informationWelcome Package contentsFront view Monitor introductionBack view Kensington lock slot Rear connectorsAssembling the monitor arm/base Adjusting the monitor Connect the cables as the following instructions Connecting the cablesTurning on the monitor To connect the power cordTo connect the VGA/HDMI-DVI cable Tap the Menu button to activate the OSD menu How to reconfigureOSD On-Screen Display menu OSD function introductionImage ColorSelect the image color you like from this function Input Select System SetupAllows you to adjust the system OSD SetupTFT LCD Specifications summary M SeriesPossible Solution Troubleshooting FAQPixel Supported operating modes

ML239, MS246, MS238, M SERIES, MS248 specifications

Asus continues to set a benchmark in the world of monitors with its MS series, including the MS236, MS238, MS246, and MS248 models. Each of these displays embodies a blend of cutting-edge technology, impressive specifications, and modern design, catering to the needs of both casual users and professionals.

The Asus MS236 stands out with its 23-inch Full HD display, featuring a vibrant resolution of 1920x1080 pixels. This model is equipped with LED backlighting, ensuring energy efficiency and stunning image quality. The ultra-slim profile and sleek design make it an aesthetically pleasing addition to any workspace. Additionally, the MS236 boasts a quick response time of 5ms, reducing motion blur in fast-moving scenes, making it ideal for gaming and action-packed video content.

Moving on to the Asus MS238, this model also retains a 23-inch screen size but introduces advanced connectivity options, including HDMI and DVI ports, providing seamless compatibility with multiple devices. The MS238 utilizes ASUS’s exclusive Splendid Video Intelligence Technology, which enhances color, brightness, contrast, and sharpness for an immersive viewing experience. This model also features a comfortable viewing angle, thanks to its tilt capability, making it user-friendly for various setups.

The Asus MS246 enhances the viewing experience with its innovative Ultra-low Blue Light and Flicker-Free technologies, effectively reducing eye strain, which is especially beneficial for users who spend long hours in front of the screen. It also features a unique ergonomic design, allowing users to adjust the height and tilt, ensuring optimal viewing comfort.

Lastly, the Asus MS248 offers a mix of style and performance, keeping up with modern display standards. This 24-inch monitor not only delivers crisp and clear visuals with its Full HD resolution but also includes multiple input options. With its compact design and VESA mount compatibility, the MS248 offers flexibility in placement, making it suitable for both home and office environments.

Collectively, the Asus MS236, MS238, MS246, and MS248 monitors champion various features and technologies designed to enhance the user experience. With energy-efficient designs, advanced connectivity options, ergonomic adjustments, and eye-care technologies, these monitors are excellent choices for users seeking performance and style in their display solutions. Whether for gaming, professional tasks, or general use, each model caters to specific needs while upholding the high standards synonymous with the Asus brand.