Asus M51AC-US002S, M51ACUS006S, M51ACUS002S, M51BCUS005S, M51ACUS018S, M51ACUS005S Troubleshooting

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Chapter 6

Troubleshooting

Troubleshooting

This chapter presents some problems you might encounter and the possible solutions.

?My computer cannot be powered on and the power LED on the front panel does not light up.

•Check if your computer is properly connected.

•Check if the wall outlet is functioning.

•Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1.

?My computer hangs.

•Do the following to close the programs that are not responding:

1.Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then click Task Manager.

2.Under Task Manager in the Processes tab, select the program that is not responding, then click End Task.

•If the keyboard is not responding. Press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it on.

?I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)?

•Ensure that you enter the correct network security key for the wireless network you want to connect to.

•Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.

?The arrow keys on the number key pad are not working.

Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.

ENGLISH

ASUS M51AC

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Contents Asus Essentio Desktop PC E8853 Second Edition November Contents Chapter Troubleshooting Federal Communications Commission Statement Asus Recycling/Takeback ServicesAvertissement relatif aux batteries Lithium-Ion IC Canadian Compliance StatementCanadian Department of Communications Statement RF Equipment Notices Safety information Asus websites Asus Local Technical Support Where to find more informationConventions used in this guide Package contents Front panel WelcomeGetting to know your computer English Rear panel Audio 2.1, 4.1, 5.1, or 7.1-channel configuration Activity/Link LED Speed LED Status Description LAN port LED indicationsConnecting an external monitor Setting up your computerUsing the Asus Graphics Card on selected models only To connect an external monitor using the Asus Graphics CardUsing the onboard display output ports Connecting the power cord Connecting a USB keyboard and a USB mouseTo turn your computer on Turning your computer onEnglish To start for the first time Starting for the first timeWindows apps Using the Windows UIStart screen Hotspots on a running app Hotspots on the Start screen HotspotsWith Windows apps From a running app screenFrom the Start screen Launching apps Working with Windows appsCustomizing apps Resizing appsPinning an app on the Start screen Accessing the All Apps screenLaunching the All Apps screen Launching the Charm bar Charm barInside the Charm bar To use Snap Snap featureUsing Snap Other keyboard shortcuts To turn your Desktop PC OFF Turning your Desktop PC OFFPutting your Desktop PC to sleep Quickly enter the Bios Entering the Bios SetupTo remove a USB storage device Connecting a USB storage deviceTo connect a USB storage device Connecting Headphone and Mic Connecting 2.1-channel Speakers Connecting microphone and speakersConnecting 5.1-channel Speakers Connecting 4.1-channel SpeakersConnecting 7.1-channel Speakers To set up multiple displays Connecting multiple external displaysSetting up multiple displays From the Start screen Connecting an Hdtv English To maintain the proper posture Proper posture when using your Desktop PCTo use the memory card Using the memory card readerInserting an optical disc Using the optical driveRemoving an optical disc To insert an optical discEnglish To connect via a DSL/cable modem Wired connectionConnecting via a DSL/cable modem To connect via a LAN Connecting via a local area network LANSharing Center Configuring a dynamic IP/PPPoE network connectionClick Obtain an IP address automatically and click OK To configure a static IP network connection Configuring a static IP network connectionSelect Broadband PPPoE and click Next Click Use the following IP addressWi-Fi connection on selected models only To connect to a Wi-Fi network English Troubleshooting Troubleshooting? When using multiple monitors, only one monitor has display ? The picture on the Hdtv is distorted Display PowerAudio LANSystem CPU Resetting your PC Recovering your systemRecovering from a system image file Creating a USB recovery driveWhen the process is completed, click Finish Removing everything and reinstalling Windows English ASUSTeK Computer INC Asus contact information

M51AC-US004S, M51ACUS018S, M51AC-US006S, M51ACUS002S, M51BCUS005S specifications

The Asus M51AC series, comprising models M51AC-US005S, M51AC-US006S, M51AC-US002S, M51AC-US004S, and M51AC-US006S, represents a versatile line of desktop computers designed to cater to various user needs, from casual computing to more demanding multimedia tasks. Each variant in this series showcases a blend of performance, aesthetic appeal, and technological innovations, making them suitable for both home and office environments.

At the heart of the M51AC series is the choice of Intel processors, ranging from the powerful Intel Core i5 to the robust Intel Core i7 options. These processors provide substantial processing capabilities, enabling users to multitask efficiently and run resource-intensive applications without compromise. Coupled with DDR3 memory, the M51AC desktops offer ample RAM capacity for smooth operation and responsiveness, with configurations reaching up to 16GB.

Graphics performance is another highlight of the M51AC series, featuring integrated Intel HD graphics or optional dedicated NVIDIA GeForce graphics cards depending on the specific model. This flexibility allows users to enjoy enhanced visual experiences when gaming, video editing, or engaging in graphic design tasks.

Storage options are diverse, with traditional hard disk drives (HDD) and faster solid-state drives (SSD) available across the different models. This combination ensures users have the necessary space for content while benefiting from quick boot times and rapid data access—particularly beneficial for those working with large files.

The design of the M51AC series is both modern and functional, featuring a sleek chassis with a compact footprint to fit seamlessly into any workspace. The devices come equipped with various connectivity options, including USB 3.0 ports for high-speed data transfer, HDMI and VGA outputs for multiple display setups, and audio jacks for an immersive audio experience.

In addition to hardware features, Asus has incorporated a range of software technologies to enhance user experience. The desktop series is often pre-loaded with Windows operating systems, offering a familiar environment for users. Asus has also included their proprietary software solutions, such as Kaspersky antivirus for security and their Energy Management utility, which provides options to optimize power consumption, ensuring efficiency.

Overall, the Asus M51AC series stands out for its blend of performance, versatility, and design, making it an ideal choice for users seeking reliable computing solutions tailored to a variety of tasks. Whether for entertainment, productivity, or creative endeavors, the M51AC models deliver a solid computing experience.
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