Troubleshooting FAQ, Possible Solution

3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

•Press thebutton to check if the monitor is in the

ON mode.

•Check if the power cord is properly connected to the monitor and the power outlet.

The power LED lights amber and	• Check if the monitor and the computer are in the
there is no screen image	ON mode.
	• Make sure the signal cable is properly connected
	the monitor and the computer.
	• Inspect the signal cable and make sure none of the
	pins are bent.
	• Connect the computer with another available
	monitor to check if the computer is properly working.
Screen image is too light or dark	• Adjust the Contrast and Brightness settings via
	OSD.

Screen image is not centered or sized properly

•Press the button for two seconds to automatically adjust the image.

•Adjust the H-Position or V-Position settings via

OSD.

Screen image bounces or a wave	•	Make sure the signal cable is properly connected to
pattern is present in the image		the monitor and the computer.
	•	Move electrical devices that may cause electrical
		interference.

Screen image has color defects (white does not look white)

•Inspect the signal cable and make sure that none of the pins are bent.

•Perform Reset via OSD.

•Adjust the R/G/B color settings or select the Color

Temperature via OSD.

Screen image is blurry or fuzzy

•Press the button for two seconds to automatically adjust the image (for VGA mode only).

•Adjust the Phase and Clock settings via OSD.

No sound or sond is low(Only for VE278H)

•Make sure the audio cable is properly connected to the monitor.

•Adjust the volume settings of both your monitor and computer.

•Make sure the computer sound card driver is properly installed and activated.

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