Troubleshooting FAQ, Possible Solution

3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

•Press thebutton to check if the monitor is in the ON mode.

•Check if the power cord is properly connected to the monitor and the power outlet.

The power LED lights amber and there is no • Check if the monitor and the computer are

screen imagein the ON mode.

• Make sure the signal cable is properly connected the monitor and the computer.

• Inspect the signal cable and make sure none of the pins are bent.

• Connect the computer with another available monitor to check if the computer is properly working.

Screen image is too light or dark	• Adjust the Contrast and Brightness settings
		via OSD.
Screen image is not centered or sized	•	Press the	button for two seconds to
properly		automatically adjust the image.
	•	Adjust the H-Position or V-Position settings
		via OSD.

Screen image bounces or a wave pattern is present in the image

•Make sure the signal cable is properly connected to the monitor and the computer.

•Move electrical devices that may cause electrical interference.

Screen image has color defects (white does	•	Inspect the signal cable and make sure that
not look white)		none of the pins are bent.
	• Perform Reset via OSD.
	•	Adjust the R/G/B color settings or select the
		Color Temperature via OSD.
Screen image is blurry or fuzzy	•	Press the	button for two seconds to
		automatically adjust the image (for VGA
		mode only).
	• Adjust the Phase and Clock settings via
		OSD.

No sound or sound is low

•Ensure that the audio cable is properly connected to the monitor and the computer

•Adjust the volume settings of both your monitor and computer.

•Ensure that the computer sound card driver is properly installed and activated.

3-8	Chapter 3: General Instruction