Asus Troubleshooting CPU Problems for ASUS G10AJ Personal Computers

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ENGLISH

CPU

Problem

Possible Cause

Action

 

 

 

 

 

It is normal. The fan runs on its full

 

Your computer is booting up.

speed when the computer is powering

 

on. The fan slows down after entering

 

 

 

 

the OS.

Too noisy right

 

 

The BIOS settings have been

Restore the BIOS to its default settings.

after turning on the

changed.

computer.

 

 

 

 

Update the BIOS to the latest version.

 

 

 

Old BIOS version

Visit the ASUS Support site at http://

 

support.asus.com to download the

 

 

 

 

latest BIOS versions.

 

 

 

 

The CPU fan has been

Ensure that you are using a compatible

 

replaced.

or ASUS-recommended CPU fan.

 

 

 

 

There is not enough air

Ensure that your computer is working

 

ventilation for the computer.

in an area with good air flow.

Computer is too

 

 

 

 

noisy when in use.

 

• Update the BIOS.

 

 

• If you know how to reinstall the

 

The system temperature is

motherboard, try to clean the inner

 

too high.

space of the chassis.

 

 

• Contact the ASUS Service Center for

 

 

assistance.

 

 

 

If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at http://support.asus.com for the service center information.

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Chapter 5: Troubleshooting

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Contents Asus Desktop PC E9390 Revised Edition May Contents Other Windows 7 / Windows 8.1 functions Asus contact informationAsus Recycling/Takeback Services Federal Communications Commission StatementIC Canadian Compliance Statement RF Equipment Notices Safety information Conventions used in this guide Where to find more informationAsus websites Asus Local Technical Support Package contents Welcome Getting to know your computerPower button. Press this button to turn on your computer Front panelEnglish Power connector. Plug the power cord to this connector Rear panelMicrophone port pink. This port connects to a microphone Port Headset ChannelLAN port LED indications Status DescriptionSetting up your computer Connecting an external monitorUsing the Asus Graphics Card on selected models only To connect an external monitor using the Asus Graphics CardUsing the onboard display output ports Connect your monitor to the onboard display output portConnecting a USB keyboard and a USB mouse Connecting the power cordTurning your computer ON/OFF Turning your computer onTo turn your computer on Wait until the operating system loads automaticallyTo connect a USB storage device Connecting a USB storage deviceInsert the USB storage device to your computer Connecting microphone and speakers Connecting Headphone and Mic Connecting 2.1-channel SpeakersConnecting 4.1-channel Speakers Connecting 5.1-channel SpeakersConnecting 7.1-channel Speakers Setting up multiple displays Connecting multiple external displaysTo set up multiple displays Connecting an Hdtv Proper posture when using your Desktop PC To maintain the proper postureTo use the memory card Using the memory card readerInsert the memory card into the card slot Using the optical drive Inserting an optical discRemoving an optical disc To insert an optical discEnglish Wired connection Connecting via a DSL/cable modemSet up your DSL/cable modem To connect via a DSL/cable modemConnecting via a local area network LAN To connect via a LANOn Windows Click Applications tab TroubleshootingOn Windows ? When using multiple monitors, only one monitor has display Launch the Desktop Mode from the Start screen ? The picture on the Hdtv is distortedOn Windows 7, click Computer Right-click , then click Eject from the menuPower Display Audio SystemOld Bios version Latest Bios versionsUpdate the Bios If you know how to reinstallWindows 7 / Windows Page Starting for the first time To start for the first timeUsing the Start menu Using Windows 7 desktopUsing the taskbar Pinning programs on the Start menu or taskbar Unpinning programs from the Start menuUnpinning programs from the taskbar Pinning items on the jumplistsUsing the notification area Using Windows ExplorerManaging your files and folders Customizing icons and notificationsExploring files and folders Customizing the file/folder viewArranging your files Sorting your filesRestoring your system settings Setting up a backupAdding a new folder Backing up your filesUsing Windows 7 Action Center Using Windows UpdateSetting up a user account and password Protecting your computerGetting Windows Help and Support Setting up a user’s passwordActivating the anti-virus software Windows 8.1 lock screen To start your Desktop PC for the first timeStart screen Using the Windows UIWindows apps Hotspots Hotspots on a running app Hotspots on the Start screenFrom the Start screen From a running app screenWindows apps Working with Windows apps Launching appsCustomizing apps Resizing appsLaunching the All Apps screen Accessing the All Apps screenPinning an app on the Start screen Charms bar Launching the Charms barInside the Charms bar Snap feature Using SnapTo use Snap Launch an app then pressOther keyboard shortcuts Turning your Desktop PC OFF Putting your Desktop PC to sleepTo turn your Desktop PC OFF Do any of the following to shut down your Desktop PCQuickly enter the Bios Entering the Bios SetupPress Del during Post Windows Removing a USB storage deviceTo remove a USB storage device on Windows To configure the screen resolution settings on Windows Configuring the screen resolution settingsPersonalize Display Change display settings Configuring the Internet connection settings Wired connectionWindows Right-click on your LAN and selectClick OK when done Select Connect to the Internet and click Next Select Broadband PPPoE and click NextConfiguring a static IP network connection Windows Configuring a dynamic IP/PPPoE network connectionTo configure a static IP network connection To configure a dynamic IP/PPPoE network connectionRight-click on your LAN and select Properties Sharing CenterClick Obtain an IP address automatically and click OK Set up a new connection or network Configuring a static IP network connection Connecting to a Wi-Fi network Windows Wireless connectionTo connect to a Wi-Fi network English Recovering your system Using the system recovery partitionAbout the system recovery partition Using the Recovery DVD on selected modelsTo reset your PC Windows Resetting your PCSelect Reset your PC Creating a USB recovery drive Recovering from a system image fileTo reset your PC by using Recovery DVD Click Recovery Create a recovery drive To create a USB recovery driveLaunch the Control Panel from the All Apps screen Removing everything and reinstalling Windows Launch the Charm barAsus contact information