Asus N61JQ-A1 user manual Hardware Problem Wireless Card, Mechanical Problem FAN / Thermal

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Symptom & Solutions:

A.Problem might be in the MB, HDD, or NB; visit a local service center for assistance.

B.Problem caused by the operating system, try restoring your system us- ing the recovery partition or disc.

IMPORTANT! You must backup all your data to another location before recovering.

C.Adapter problem; check the power cord connections, otherwise visit a local service center for replacement.

D.Battery problem; please check the battery contacts, otherwise visit a local service center for repair.

Hardware Problem - Wireless Card

How to check whether a Notebook PC is equipped with a wireless card?

A.Enter Control Panel -> Device Manager.You will see whether the Notebook PC has a WLAN card under the “Network Adapter” item.

Mechanical Problem - FAN / Thermal

Why is the cooling fan always ON and the temperature high?

1.Make sure that the FAN works when the CPU temperature is high and check whether there is air flow from the main air vent.

2.If you have many applications running (see taskbar), close them to decrease system load.

3.The problem may also be caused by some viruses, use anti-virus software to detect them.

4.If none of the above help, try restoring your system using the recovery partition or DVD.

Notebook PC User Manual

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Contents E5185 November Table of Contents Appendix Chapter Using the Notebook PCPage Introducing About This User’s Manual Safety Precautions Page Preparing your Notebook PC These are quick instructions for using your Notebook PCOpening the LCD display panel Chapter Top Side Status Indicators side Power SwitchCamera Display PanelStatus Indicators front KeyboardTouchpad and Buttons Bottom Side Battery Pack Battery Lock SpringBattery Lock Manual Memory RAM CompartmentHard Disk Drive Compartments Headphone Output Jack Right SideMicrophone Input Jack USB PortPower Indicator SATAE-SATA PortUSB Port Antenna Input Power DC Input Left SideAir Vents LAN Port Display Monitor OutputHdmi Hdmi Port ExpressCard SlotFront Side Wireless SwitchUSB Port 3.0 on selected models Flash Memory SlotGetting Started Using AC Power Power SystemPage Using Battery Power Installing and Removing the Battery PackTo install the battery pack To remove the battery pack Battery CarePower-On Self Test Post Powering on the Notebook PCSelf Monitoring and Reporting Technology Checking Battery Power Charging the Battery Pack Restarting or Rebooting Power OptionsEmergency Shutdown Power Management Modes Sleep and Hibernate Thermal Power Control Switchable Graphics Status To select a GPU modeUpdates to reflect the GPU being used. Click OK to finish Select fromColored Hot Keys Special Keyboard FunctionsIncreases the speaker volume only in Windows OS Decreases the speaker volume only in Windows OSSpeaker Down Icon F11 Speaker Up Icon F12Extended Keyboard on selected models Microsoft Windows KeysMultimedia Control Keys on selected models During CD play Stops CD playDuring CD play, skips to the next audio track/movie chapter Switches Switches and Status IndicatorsExpress Gate Key Power4Gear Key on selected models Graphix Boost Key on selected modelsVolume Down Key Volume Up KeyMute Key Battery Charge Indicator dual-color Status IndicatorsDrive Activity Indicator Front SideBluetooth / Wireless Indicator Number Lock IndicatorCapital Lock Indicator Using the Notebook PC Pointing Device Moving The Pointer Using the TouchpadTouchpad Usage Illustrations Hold left button and slide finger on touchpad Zoom Automatic Touchpad Disabling Caring for the TouchpadPage Flash Memory Card Reader Storage DevicesInserting an Expansion Card Expansion CardRemoving an Expansion Card Inserting an optical disc Optical DrivePage Emergency eject Removing an optical discHard Disk Drive Page Memory RAM Installing a Memory Card Removing a Memory CardNetwork Connection ConnectionsTwisted-Pair Cable Wireless LAN Connection on selected models Infrastructure mode Ad-hoc modeOptional 802.11 wireless LAN adaptersConnecting to a network Windows Wireless Network ConnectionPage Turning on and Launching Bluetooth Utility Bluetooth Wireless Connection on selected modelsClick Add a device to look for New devices Select View Bluetooth Network DevicesPage Cable connection Antenna Connections on selected modelsDTV antenna connection Antenna placementAppendixA Optional Connections Optional AccessoriesSupport Software Operating System and SoftwareBoot Device System Bios SettingsOn the Boot screen, select Boot Option #1 Press Enter and select a device as the Boot Option #1To set the password Security Setting P1 HL-DT-STDVDRAM CT30N Save ChangesHardware Problem Optical Disc Common Problems and SolutionsHardware Problem Keyboard / Hotkey Unknown Reason System UnstableHardware Problem Battery Hardware Problem Built-in CameraHardware Problem Power ON/OFF Error Battery maintenanceMechanical Problem FAN / Thermal Hardware Problem Wireless CardSymptom & Solutions Why is the cooling fan always on and the temperature high?Software Problem Asus bundled software Blue screen with white text appears after system bootupUnknown Reason Blue screen with white text Page Press Enter to run the utility to select and update Bios Software Problem BiosRecovering Your Notebook PC Using Recovery PartitionAbout the Recovery Partition Using Recovery DVD on selected models Recover Windows to entire HD with two partitionsCreating the Recovery DVD Using the Recovery DVD Regional Playback Information DVD-ROM Drive InformationRegion Region DefinitionsCanada, US, US Territories CIS, India, Pakistan, Rest of Africa, Russia, North KoreaInternal Modem Compliancy OverviewNetwork Compatibility Declaration Non-Voice Equipment Country Applied Page Federal Communications Commission Statement Declarations and Safety StatementsDeclaration of Conformity R&TTE directive 1999/5/EC FCC Radio Frequency RF Exposure Caution StatementCE marking for devices with wireless LAN/ Bluetooth CE marking for devices without wireless LAN/BluetoothCE Marking IC Radiation Exposure Statement for CanadaFrance Restricted Wireless Frequency Bands Wireless Operation Channel for Different DomainsBas Rhin Oise Orne Puy du DômeDo not use the Notebook PC in the vicinity of a gas leak UL Safety NoticesTV Tuner Notices Power Safety RequirementJapanese Nordic Lithium Cautions for lithium-ion batteriesService warning label Cdrh Regulations Optical Drive Safety Information Laser Safety InformationEnergy Star complied product Macrovision Corporation Product NoticeCTR 21 Approval For Notebook PC with built-in Modem Spanish Swedish Takeback and Recycling European Union Eco-labelPage Copyright Information Service and Support Limitation of LiabilityVisit our multi-language web site at http//support.asus.com Taiwan