Asus WL-169gE user manual Troubleshooting, Verify if the Wlan Card is installed correctly

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Chapter 4 - Troubleshooting

4. Troubleshooting

The following troubleshooting guides provide answers to some of the more common problems, which you may encounter while installing or using WLAN Card products. If you encounter difficulties that are not mentioned in this section, please contact Wireless LAN Technical Support.

Verify if the WLAN Card is installed correctly.

When the WLAN Card setup is complete, you can verify if the driver has been setup properly. Right click My Computer, select Properties, and click the Device Manager tab. Then double-click the Network adapters icon; you should see “802.11g Network Adapter” with an icon of an expansion card. There should not be a “!” or “?” (problem) or “x” (disabled) symbol over this icon.

There is a yellow exclamation mark or a yellow question mark in Device Manager in front of my WLAN Card.

To resolve the problem, you should update/reinstall the WLAN Card driver. In “Device Manager”, right click 802.11g Network Adapter, select Properties, and select Driver tab. Click on Update Driver button, then follow the “Update Device Driver Wizard” to complete the driver installation.

Cannot connect to any Access Points

Follow the procedure below to conﬁgure your WLAN Card.

a.Verify that the “Network Type” is in “Infrastructure” mode.

b.Verify that the “SSID” of your WLAN Card is set to the same “SSID” of an Access Point.

c.Verify that the “Encryption” type is the same as that of an Access Point. If you enabled “WEP” encryption, you must also set the same WEP Keys on both sides.

Chapter 4 Troubleshooting

ASUS WLAN Card

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Contents For 802.11g & 802.11b Wireless Networks Copyright Information Asus Computer International America ASUSTeK Computer INCAsus Computer GmbH Germany & Austria Technical supportTable of Contents Overview IntroductionFeatures Package contentsSystem Requirements InstallationInstalling the Wlan utilities and driver Installation process takes several seconds Reading the Wlan status indicatorsOne Touch Wizard Installation ChapterConﬁguring with the Wlan utility Infrastructure Conﬁguring with the Wlan utility Ad Hoc Wireless Status Icons on the taskbar Using the Control CenterSoftware Reference Asus Wlan Control CenterTaskbar Icon Left-click Menu Taskbar Icon Launch Wireless SettingsTaskbar Icon Right-click Menu Starting Wireless Settings Asus Wireless Settings UtilityStatus Status Association StateCurrent Channel MAC addressCurrent Data Rate Radio StateStatus Connection Button Status IP ConﬁgStatus Ping Network Type Conﬁg BasicNetwork Name Ssid ChannelData Rate Conﬁg AdvancedOthers RTS Threshold54g Mode Preamble ModePower Output Frame BurstingConﬁg Encryption Network AuthenticationWireless Network Key WEP Wireless Network KeyData encryption Key Format64/128bits versus 40/104bits Select one as your Default KeySurvey Site Survey Conﬁg AuthenticationAbout Version Info Link State Exit Wireless SettingsConﬁguring with Windows Wireless Zero Conﬁguration service Windows XP Wireless OptionsOnly use Windows wireless function Software Reference Cannot connect to any Access Points TroubleshootingVerify if the Wlan Card is installed correctly TCP/IP protocol did not bind to the Wlan PC Card Bad link quality or bad signal strengthCannot connect to a Station Wlan Card Glossary Device Name Default KeyDhcp Dynamic Host Conﬁguration Protocol DNS Server Address Domain Name SystemEncryption Extended Service Set ESSEssid Extended Service Set Identiﬁer Firewall EthernetGateway IeeeInfrastructure Ieee 802.11b 11Mbits/secIeee 802.11g MAC Address Media Access Control ISP Internet Service ProviderIP Internet Protocol IP AddressPacket Ssid Service Set IdentiﬁerPass Phrase PPP Point-to-Point ProtocolWPA Wi-Fi Protected Access Weca Wireless Ethernet Compatibility AllianceWlan Wireless Local Area Network TCP Transmission Control ProtocolAppendix Safety InformationFCC Warning Statement Prohibition of Co-locationCE Mark Warning Declaration of Conformity for R&TTE directive 1999/5/EC