|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Problem |
|
|
|
| Action |
|
|
| ||||||||||||
|
|
| Cannot access the Internet | • Move the router closer to the wireless client. |
|
|
| |||||||||||||||||||
|
|
| via wireless LAN adapter. | • Check whether the wireless adapter is |
|
|
| |||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
| connected to the correct wireless router. |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Check whether the wireless channel in use |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| conforms to the channels available in your |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| country/area. |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Check the encryption settings. |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Check if the ADSL or Cable connection is |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| correct. |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Retry using another Ethernet cable. |
|
|
| |||||||||||
|
|
| Internet is not accessible. | • Check the status indicators on the ADSL |
|
|
| |||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
| modem and the wireless router. |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Check if the WAN LED on the wireless |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| router is ON. If the LED is not ON, change |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| the cable and try again. |
|
|
| |||||||||||
|
|
| When ADSL Modem “Link” | • Restart your computer. |
|
|
| |||||||||||||||||||
|
|
| light is ON (not blinking), this | • Refer to the Quick Start Guide of the |
|
|
| |||||||||||||||||||
|
|
| means Internet Access is | wireless router and |
|
|
| |||||||||||||||||||
|
|
| possible. | • Check if the WAN LED on the wireless |
|
|
| |||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
| router is ON. |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Check the wireless encryption settings. |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Check if the computer can get the IP |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| address (via both wired network and |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| wireless network). |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Ensure that your web browser is configured |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| to use the local LAN, and is not configured |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| to use a proxy server. |
|
|
| |||||||||||
|
|
| If the ADSL “LINK” light blinks | • Ensure that all your cables are all properly |
|
|
| |||||||||||||||||||
|
|
| continuously or stays off, | connected . |
|
|
| |||||||||||||||||||
|
|
| Internet access is not possible | • Disconnect the power cord from the ADSL |
|
|
| |||||||||||||||||||
|
|
| - the Router is unable to | or cable modem, wait a few minutes, then |
|
|
| |||||||||||||||||||
|
|
| establish a connection with | reconnect the cord. |
|
|
| |||||||||||||||||||
|
|
| the ADSL network. | • If the ADSL light continues to blink or stays |
|
|
| |||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
| OFF, contact your ADSL service provider. |
|
|
| |||||||||||
|
|
| Network name or encryption | • Try setting up the wired connection and |
|
|
| |||||||||||||||||||
|
|
| keys are forgotten. | configuring the wireless encryption again. |
|
|
| |||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • Press the Reset button at the rear panel |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| of the wireless router for more than five |
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
| seconds. |
|
|
|
58 | Chapter 6: Troubleshooting |
7656_rtn10u.indd 58
8//1 10:06:06 AM