Asus RT-N10U user manual Cannot access the Internet

Page 58

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

 

 

Action

 

 

 

 

 

 

Cannot access the Internet

• Move the router closer to the wireless client.

 

 

 

 

 

 

via wireless LAN adapter.

• Check whether the wireless adapter is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connected to the correct wireless router.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check whether the wireless channel in use

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

conforms to the channels available in your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

country/area.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the encryption settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check if the ADSL or Cable connection is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

correct.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Retry using another Ethernet cable.

 

 

 

 

 

 

Internet is not accessible.

• Check the status indicators on the ADSL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

modem and the wireless router.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check if the WAN LED on the wireless

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

router is ON. If the LED is not ON, change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the cable and try again.

 

 

 

 

 

 

When ADSL Modem “Link”

• Restart your computer.

 

 

 

 

 

 

light is ON (not blinking), this

• Refer to the Quick Start Guide of the

 

 

 

 

 

 

means Internet Access is

wireless router and re-configure the settings.

 

 

 

 

 

 

possible.

• Check if the WAN LED on the wireless

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

router is ON.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the wireless encryption settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check if the computer can get the IP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

address (via both wired network and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

wireless network).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Ensure that your web browser is configured

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to use the local LAN, and is not configured

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to use a proxy server.

 

 

 

 

 

 

If the ADSL “LINK” light blinks

• Ensure that all your cables are all properly

 

 

 

 

 

 

continuously or stays off,

connected .

 

 

 

 

 

 

Internet access is not possible

• Disconnect the power cord from the ADSL

 

 

 

 

 

 

- the Router is unable to

or cable modem, wait a few minutes, then

 

 

 

 

 

 

establish a connection with

reconnect the cord.

 

 

 

 

 

 

the ADSL network.

• If the ADSL light continues to blink or stays

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OFF, contact your ADSL service provider.

 

 

 

 

 

 

Network name or encryption

• Try setting up the wired connection and

 

 

 

 

 

 

keys are forgotten.

configuring the wireless encryption again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Press the Reset button at the rear panel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

of the wireless router for more than five

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

seconds.

 

 

 

58 RT-N10U

Chapter 6: Troubleshooting

7656_rtn10u.indd 58

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Image 58
Contents RT-N10U E7656 Second Edition August Table of contents Using the utilities Asus Contact InformationAbout this guide How this guide is organizedConventions used in this guide Package contents System requirementsBefore you proceed Hardware features Top panelRear panel Mounting hooks Bottom panelAir vents Mounting options To mount the Asus RouterUsing QIS with auto-detection Setting up the wireless routerUsing the Quick Internet Setup QIS To use QIS with auto-detectionSetting up your wireless networkr 7656rtn10u.indd Read the wireless network connection tutorial. Click Finish Accessing the wireless router Setting an IP address for wired or wireless clientsWindows Select Internet Protocol TCP/IP, then click PropertiesWindows XP Preferred and Alternate DNS server7656rtn10u.indd 0 Network configuration using the web GUI 7656rtn10u.indd  Network configuration4 using the web GUI Configuration via the web GUITo access the web GUI Using the Network Map Client status Internet statusSecurity level USB device statusCreating your Guest Network To create your guest networkSelect an Authentication Method Click Yes on the Enable Guest Network? itemSelect Disable or Enable on the Access Intranet item Using the Traffic Manager To set up bandwidth priority7656rtn10u.indd 9 Monitoring Traffic Router Mode Administration Operation ModeTo set up the wireless router in Router mode Repeater Mode To set up the wireless router in Repeater modeAP Access Point Mode To set up the wireless router in Access Point modeUsing 3G/4G Sharing Mode To set up the wireless router in 3G/4G Sharing mode7656rtn10u.indd 5 To configure the Dhcp server Setting up the Dhcp ServerEnable the Dhcp Server? field, tick Yes To upgrade the firmware Click the Firmware Upgrade tabTo restore/save/upload the settings Restoring/Saving/Uploading settingsClick the Restore/Save/Upload Setting tab Using the USB Extension To use AiDisk From the Welcome to AiDisk wizard screen, click GoClick Next Click Finish To use Samba share Using the Network Place Samba Share serviceClick the Network place Samba Share tab Network configuration using the web GUI To set up the FTP Share service Enable the Ddns Client? field, tick YesClick the Enable FTP and Share with account /1 10060 AM To configure additional USB device settings Click the Miscellaneous setting tab7656rtn10u.indd 8 Using5 the utilities Installing the utilities 7656rtn10u.indd Device Discovery To launch the Device Discovery utilityUnplug the wireless router from its power source Firmware RestorationSetting up your network printer To set up your USB Printer/1 100605 AM 7656rtn10u.indd RT-N10U Troubleshooting Cannot access the Internet User Name admin Password admin Ssid AsusAsus Ddns Service Frequently Asked Questions FAQsTroubleshooting 7656rtn10u.indd 6 Asus Recycling/Takeback Services Federal Communications Commission StatementIC Warning CE Mark WarningGNU General Public License GNU General Public License PreambleTerms & conditions for copying, distribution, & modification Appendices Appendices No Warranty NCC Warning Safety Warning Asus Contact Information Technical SupportAuthorised distributors Manufacturer ASUSTeK Computer IncAsus Computer GmbH Europe Turkey