Samsung XE300TZCK01US user manual Chapter Troubleshooting

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Chapter 4. Troubleshooting

Recovering the Computer (Optional)	84
Q&A	87

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Contents Page Contents Chapter Getting Started Before You Start Software Usage InstructionsSafety Precaution Notations Text NotationsCopyright OS and Software SupportPerformance Information and Restriction About the Product Capacity Representation StandardAbout the capacity representation of the storage About Memory Capacity RepresentationSafety Precautions Installation RelatedKeep the plastic bags out of the reach of children There is a danger of suffocationPower Related Do not touch the main plug or power cord with wet handsDo not unplug the power cord by pulling the cable only There is a danger of electric shock or fireAC Adapter Usage Precautions Connect the power cord to the AC adapter firmlyUse only the AC adapter supplied with the product Battery Usage Related Use an authorized battery and AC adapter onlyThere is a danger of electric shock or choking There is a danger of an explosion or fire Usage Related There is a danger of electric shock or damage to the productUpgrade Related Never disassemble the power supply or AC adapterThis may result in harming or burning your skin Security and Movement Related Failure to do so may cause electric shockUse only a battery authorized by Samsung Electronics Do not place a heavy object over the productDispose of worn-out batteries properly Use a wall outlet or multi-plug with a grounding part Do not drop or knock the productDo not insert your fingers into the PC Card Slot Check CDs for cracks and damage prior to useCarefully touch a part or device of the product Take care not to throw or drop a computer part or deviceUse parts authorized by Samsung Electronics only Never disassemble or repair the product by yourselfSafety Precautions Using the Power Supply in an Airplane When Using the AC Power PlugWhen Using the Auto Adapter When Using the Airplane Charging CoverterProper Posture During Computer Use Proper PostureEye Position Hand PositionKeep your arm at a right angle as shown by the figure Volume Control Headphones and Speakers Check your volume first to listen to musicUse Time Break Time IlluminationOverview Front ViewRight View Supplies power to the computer Left ViewJack headset Device used to generate soundTop View Rear View Record videoYou can take a picture or make a movie Adjusting the screen brightness Turning the Computer On and OffTurning the computer on About Windows ActivationClick Settings Power Shut down Turning the computer offPurchased operating system Save all your data before clicking on Shut downChapter Using Windows What is Microsoft Windows 8? Select Charm menu Settings HelpDisplaying Help InformationScreen At a Glance Start ScreenDesktop Displaying Documents and FilesTop or bottom right of the screen to Display the CharmsUsing the Charms Activating the CharmsChanging the Settings Change PC settingsClick the Charms Settings Function DescriptionUsing Apps Using AppsStarting/Exiting an App Displaying Currently Running AppsRunning Two Apps at the Same Time Right, you can split the screen to display multiple AppsSupported screen split ratios are 37 or Store AppUsing the Windows Store Adding/Removing an App to/from the Start ScreenIs activated at the bottom of your screen Continue after registering your Microsoft AccountConfiguring your Microsoft Account Windows Hot Key Function Chapter Using the computer Using the Touch Screen Using the Touch ScreenLearning basic touch screen operations Touch Operation Function DescriptionDisplays the last run App Slightly press with your finger to select an itemScreen, the corresponding capability is activated Touching and draggingTouch Operation Zooms in or out of the targetTarget or more detailed information Your mouseUsing the S Pen optional Taking Out the S PenTypes of pen tips Pen structure and functionsSettings Calibrate Replacing the pen tipScreen Calibration Using the Tablet PC Input Panel Entering CharactersPress All Apps Entering characters using the Touch Keyboard Input ModeDisplay the Tablet PC Input Panel Press the Touch Keyboard iconEntering characters in Handwriting Mode Touch screen use precautionsPress the Handwriting Mode icon Tablet PC InputUsing the card Multi Card Slot OptionalMemory Card Naming To remove a memory card To format a memory cardClick the Windows Explorer FormatConnecting an External Display Device Connecting to the monitor port OptionalConnecting through the Micro Hdmi port Optional Alternatively, to set up dual viewDuplicate ExtendUsing the Micro USB Port optional PC screen onlyConnect a USB device to the Micro USB port Adjusting the Volume Adjusting the volume with the buttonsAdjusting the Volume using the Volume Adjustment Program Click the Charms menu Settings to adjust the control barUsing the Sound Recorder Set Default and click OKRecording Device AppsControlling the Brightness Using the Keyboard Switching the picture modeClick the Charms menu Settings Screen LCD Brightness ControlSaving battery power consumption Instructions for Cleaning the LCDLCD bad pixels principle of computer Wireless Network Optional What is an Access Point AP?Connecting to a Wireless LAN If you click the Charms menu SettingsConnections icon, a list of available APs appears Mobile broadband Wireless WAN, Optional Book Cover Keyboard Optional Attaching/detaching the computerLayout Attaching the computerCharging the keyboard Detaching the computerConnect the charger to the keyboard’s charger port Checking the remaining battery capacity Remaining capacity Indicator colourCharging time Standard usable time Pairing the keyboard Turning the keyboard on or offTurning on the keyboard Turning off the keyboardIndicator status When the keyboard Blue Bluetooth indicatorOutput Using the Multimedia App Optional Third-party software related servicesCamera+ Player+Using the S Camera+ app Precautions while taking a picture or videoPosition Or Gallery appUsing the PhotoStudio app Using the S Player+ app Using Apps a Samsung Smartphone Optional HomeSyncSideSync Samsung Software Update Computer and helps you update any drivers or programsClick Agree Diagnosing the Computer Status and Troubleshooting DiagnosingBattery Charging the BatteryThis computer is equipped with an internal battery Measuring the Remaining Battery Charge Extending the Battery Usage TimeConfirming the battery charge in the Taskbar Battery Usage Time InformationUsing the power management program Bios Setup Entering the Bios SetupBios Setup Screen Setup MenuSetup Menu Description Setting a Boot Password Setting a Supervisor PasswordSetting a User Password Setting Up a Boot PasswordSet the Password on boot item to Enabled Deactivating the Password Supervisor Password item, press EnterEnter Chapter Troubleshooting Recovery process from a failed boot Power buttonRecovering the Computer Optional Through All Apps SW UpdateComputer Recovery Function in Windows Reinstall Windows againFollow the onscreen instructions to proceed with Files such as your photo, video and musicQ5 How can I install a printer driver? Windows 8 RelatedQ1 I cannot find the Start button on the Desktop Q3 The App disappeared in the Start screenClick the program. Then click uninstall Settings, type size, color, and so on?How to activate Active Display Related Sound RelatedMicro USB port related Touch screen Related Q2 The letters on the computer screen overlapChapter Appendix Important Safety Information Safety InstructionsSetting Up your System Instruction On Safety Operation of NotePC Care During UseReplacement Parts and Accessories Battery DisposalLaser Safety Laser Safety NotePower Cord Requirements Connect and Disconnect the AC adapterGeneral Requirements Wireless Guidance Regulatory Compliance StatementsUSA and Canada Safety Requirements and Notices United States of AmericaExplosive Device Proximity Warning Safety Notices for Other Devices in the Wireless Network Unintentional Emitter per FCC PartUse On Aircraft Caution Intentional emitter per FCC Part If fitted with 2.4G band or 5G bandHealth and safety information Canada Unintentional Emitter per ICES-003Intentional Emitter per RSS Brazil European Union European Union CE Marking and Compliance NoticesEuropean Directives Low band 5.15 5.35 GHz is for indoor use onlyČesky CzechDansk DanishMagyar HungarianPolski PolishManufacturer Information Local Restriction of 802.11b/802.11g Radio UsageAdapter Information GeneralBelgium FranceRF Exposure for corresponding 3G models only General Statement on RF energyLimiting exposure to radio frequency RF fields Level required to reach the networkDeclaration of Conformity For corresponding 3G models only Product detailsDeclaration & Applicable standards Representative in the EUWeee Symbol Information India OnlyApplicable in countries with separate collection systems Samsung Packaging Take-Back Program Some of the Usability features of TCO Certified Tablets TCO Certified for corresponding models onlyCorporate Social Responsibility For more information, please visitProduct Specifications Registered Trademarks HdmiGlossary Hibernation Mode FirewallNetwork Administrator Notification AreaPartition ProtocolSleep Mode ShareShared Folder System FileIndex