Samsung NP900X3E-A03US, NP900X3D-A02US, NP900X3D-A01US, NP900X4C-A01US manual Recovery Related

Page 107

Q&A

You can look for potential problems that may occur with the system and view the relevant solutions. Also, you may look up any reference(s) required while operating the computer.

Recovery Related

Q1 What is a Recovery Area?

ASamsung computers have an additional partition to recover computers or save backup files. (Only for models with the Recovery.)

This partition is called a Recovery Area and it includes a recovery image that comprises of the OS and application programs.

Q2	The capacity representation of the hard disk
	drive(HDD) in Windows is different from the product

specifications.

AThe capacity of the storage device (HDD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity.

The capacity representation in Windows may be smaller

Chapter 5. 106

Troubleshooting

than the actual capacity because some programs occupy a certain area of the HDD outside of Windows.

For models with Recovery, the HDD capacity representation in Windows may be smaller than the actual capacity because Recovery uses a hidden area of about 5~20GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows.

The size of Recovery varies by models because of the different size of applied programs.

Q3 What is a recovery image?

AThis refers to the computer status (including operating system, specific driver(s), software(s), etc.) which is converted to a data image. It is required to recover your computer and is embedded in the computer's hard disk. However, this is not provided for storage devices where the capacity is less than 64 GB due to the small capacity.

Q4	How can I restore a computer that does not have the
	Recovery program?

AYou can restore the computer using the system recovery function provided by Windows.

Refer to the Restore Functionality item in the Help section for more details.

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Contents User Guide Contents Chapter Getting Started Before You Start Using the softwareOS and Software Support Safety Precaution NotationsText Notations CopyrightAbout Memory Capacity Representation About the Product Capacity Representation StandardAbout the capacity representation of the storage There is a danger of suffocation Safety PrecautionsInstallation Related Keep the plastic bags out of the reach of childrenThere is a danger of electric shock or fire Power RelatedDo not touch the main plug or power cord with wet hands Do not unplug the power cord by pulling the cable onlyUse only the AC adapter supplied with the product AC Adapter Usage PrecautionsConnect the power cord to the AC adapter firmly There is a danger of electric shock or choking Battery Usage RelatedUse an authorized battery and AC adapter only There is a danger of an explosion or fire There is a danger of electric shock or damage to the product Usage RelatedThis may result in harming or burning your skin Upgrade RelatedNever disassemble the power supply or AC adapter Failure to do so may cause electric shock Security and Movement RelatedDispose of worn-out batteries properly Use only a battery authorized by Samsung ElectronicsDo not place a heavy object over the product Do not drop or knock the product Use a wall outlet or multi-plug with a grounding partCheck CDs for cracks and damage prior to use Do not insert your fingers into the PC Card SlotNever disassemble or repair the product by yourself Carefully touch a part or device of the productTake care not to throw or drop a computer part or device Use parts authorized by Samsung Electronics onlySafety Precautions When Using the AC Power Plug Using the Power Supply in an AirplaneWhen Using the Airplane Charging Coverter When Using the Auto AdapterProper Posture Proper Posture During Computer UseKeep your arm at a right angle as shown by the figure Eye PositionHand Position Illumination Volume Control Headphones and SpeakersCheck your volume first to listen to music Use Time Break TimeFront View OverviewOptional Status indicators and sensors OptionalIllumination SensorRight View Port What is a chargeable USB port?Wired LAN Port Left ViewLAN adapter Optional Connecting the computer to a TVPort Micro Hdmi Port This is the port for a micro HdmiSpeaker To the internal battery in the SafetyBottom View HoleAbout Windows Activation Adjusting the screen brightnessTurning the Computer On and Off Turning the computer onSave all your data before clicking on Shut down Click Settings Power Shut downTurning the computer off Purchased operating systemChapter Using Windows Displaying Help What is Microsoft Windows 8?Start Screen Device and SettingsDesktop Switches to Desktop mode Camera Screen At a GlanceDisplaying Documents and Files To switch to the Start screenDesktop Activating the Charms Using the CharmsBrightness Changing the SettingsChange PC settings NetworkDisplaying Currently Running Apps Using AppsUsing Apps Starting/Exiting an AppClick Start screen right-click your mouse button Running Two Apps at the Same TimeAdding/Removing an App to/from the Start Screen Continue after registering your Microsoft Account Using the Windows StoreConfiguring your Microsoft Account Windows Hot Key Function Chapter Using the computer Shortcut Keys KeyboardShortcut Keys Name Function Other Function Keys Optional SettingsMoving the cursor on the screen TouchpadBasic Touchpad Functions Click FunctionDrag Function Configuring the Gesture FunctionRight Button Function Displaying Additional Menus of a Currently Running App Scroll FunctionZoom Functions Charms Menu Activating FunctionLast Run Window Opening Function Auto-locking when connecting USB mouseDesktop Settings Control Panel Hardware and Sound Touchpad Touchpad On/Off FunctionAdditionally purchased External-type CD drive ODD, To be purchasedThis computer supports an external USB CD-ROM drive can be Emergency Hole until the CD tray is ejected Inserting and Ejecting a CDComputer is off, place the end of a paper clip Memory Card Naming Multi Card Slot OptionalClick to open the folder and click View Files To remove a memory cardDirection Following message appears on the top rightSdio Secure Digital Input Output is not supported To format a memory cardClick the Windows Explorer FormatAdapter Projector Analog Monitor D-SUB Cable Connecting an External Display DeviceConnecting to the monitor port Optional About the connection cableExtend Connecting through the Micro Hdmi port OptionalAlternatively, to set up dual view DuplicateExternal TV Monitor Projector Hdmi to micro Hdmi cable to the Hdmi portAn Intel HD Graphics Using multiple displays OptionalModels Computer System Properties Device ManagerUsing the Sound Recorder Adjusting the VolumeAdjusting the Volume using the Keyboard Adjusting the Volume using the Volume Adjustment ProgramSettings Control Panel Hardware and Sound Using SoundAlive OptionalLCD Brightness Control Controlling the Brightness Using the KeyboardLeft menu pane Wired NetworkConnecting to the Wired LAN Connect the LAN adapter to the wired LAN portSelect Internet Protocol Version 4TCP/IPv4 from the list IP address Using the WOL Wake On LAN functionConfigure the IP settings Network settings have been completedWired Network Screen figures and terms may differ depending on the model Wireless Network OptionalWhat is an Access Point AP? Connections icon, a list of available APs appears Connecting to a Wireless LANIf you click the Charms menu Settings Mobile broadband Wireless WAN, Optional Initializing the TPM chip Using the TPM Security Device OptionalSetting Up the TPM Press the F10 key to save the changes Initializing the TPM chipMethod Installing the TPM programStatus item and set the item to Enable and Activate Run Recovery and click on System SoftwareClick System Software Select TPM Host SW and click InstallRegistering the TPM program All appsEncrypting a file folder Using the TPM programThis dialog box only appears when the folder is encrypted Initialization Wizard to finish the wizard When the virtual drive PSD does not appearDecrypting an encrypted folder file TPM chip When the virtual drive PSD is not loadedRight-click over the Security Platform From the pop-up menuDeleting the virtual drive Using the Multimedia App Optional Position Using the S Camera appSelect Picture preview Using the S Gallery appEditing a photo Tap Charm menu Start GalleryLine preview Color Using the S Player appSelect an effect to be applied to the photo If you select DrawClick Agree Samsung Software UpdateOr software programs installed separately by the user Then, click Support Center Diagnosing the Computer Status and TroubleshootingFAQ for DiagnosingChapter Settings and Upgrade Product Bios SetupSetup Menu Description Bios Setup ScreenSetup Menu Help Setting a Supervisor Password Setting a Boot PasswordSet the Password on boot item to Enabled Setting a User PasswordSetting Up a Boot Password Setting up a Hard Disk Drive Password OptionalEnter Deactivating the PasswordSupervisor Password item, press Enter Press the F10 key to save the settings and exit Setup Changing the Boot PrioritySelect the Boot menu in the Bios Setup Press Enter on the Boot Device Priority itemCharge LED BatteryThis computer is equipped with an internal battery Battery Usage Time Information Measuring the Remaining Battery ChargeConfirming the battery charge in the Taskbar Options Extending the Battery Usage TimeUsing the power management program Decreasing the LCD BrightnessMove to the Boot Smart Battery Calibration item using Using the Battery Calibration FunctionSetup screen Chapter Troubleshooting Function Description Recovering/Backing up the Computer OptionalRecovery Introduction Restores the entire Windows driveNormally RecoveringSelect a recovery point and click Recover If Windows does not startYou cannot select a DVD drive Recovering after a BackupBacking up Recovering Separately to connect the hard disk and your computer You need to purchase an external hard USB connectorDisk with the same settings To copy the external storage diskExport Disk Image Function Files such as your photo, video and music Computer Recovery Function in WindowsRecovery process Reinstall Windows again Reinstalling in Windows Reinstalling Windows OptionalCustom UpgradeInstall Now Reinstalling when Windows does not startRecovery Related Q1 I cannot find the Start button on the Desktop Q5 How can I install a printer driver?Click the program. Then click uninstall Windows 8 RelatedHow to activate Active Settings, type size, color, and so on?Others Display RelatedSound Related Chapter Appendix Setting Up your System Important Safety InformationSafety Instructions Care During Use Instruction On Safety Operation of NotePCLaser Safety Note Replacement Parts and AccessoriesBattery Disposal Laser SafetyGeneral Requirements Power Cord RequirementsConnect and Disconnect the AC adapter Regulatory Compliance Statements Wireless GuidanceExplosive Device Proximity Warning USA and Canada Safety Requirements and NoticesUnited States of America Use On Aircraft Caution Unintentional Emitter per FCC PartIf fitted with 2.4G band or 5G band Intentional emitter per FCC PartHealth and safety information Intentional Emitter per RSS CanadaUnintentional Emitter per ICES-003 Si l’appareil est équipé d’une bande 2,4 G ou 5 G European Union CE Marking and Compliance Notices BrazilEuropean Union Low band 5.15 5.35 GHz is for indoor use only European DirectivesDanish ČeskyCzech DanskPolish MagyarHungarian PolskiLocal Restriction of 802.11b/802.11g Radio Usage Manufacturer InformationFrance GeneralBelgium Applicable in countries with separate collection systems Weee Symbol InformationIndia Only Samsung Packaging Take-Back Program Environment- Designed for the Planet TCO Certified for corresponding models onlyUsability Designed for You Product Specifications Energy Star Partner Registered TrademarksGlossary Firewall Hibernation ModeProtocol Network AdministratorNotification Area PartitionShare Sleep ModeSdxc Secure Digital eXtended Capacity ServerIndex

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