Samsung 151MP manual Problems related to Installation, Problems related to Screen

Page 36

Check before calling for service Problems and Solutions

Q & A

English > Main > Troubleshooting > Problems and Solutions

The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Installation Screen Audio Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

Problems

 

Solutions

 

 

 

 

 

 

It appears the PC does not function

 

z Check if the Display Adapter Driver (VGA Driver) is properly

normally.

 

installed. (Refer to Installing Driver)

 

 

 

 

 

 

The monitor screen flickers.

 

z Check if the signal cable between the computer and the monitor is

 

 

securely connected and tightened. (Refer to Connecting to a

 

 

Computer)

 

 

 

 

 

 

TV screen is blurred or shows noise

 

z Check if the TV antenna connector is securely connected to the

signals.

 

external antenna. (Refer to Connecting to TV)

 

 

 

 

 

 

TV signal is not received

 

z Check "Channel system" and make sure you choose the correct

 

 

channel system. (Refer to the Channel System)

 

 

z Select "Channel auto program" to configure the channel system

 

 

automatically. (Refer to the Channel System)

 

 

 

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

Problems

 

 

Solutions

 

 

 

 

 

 

 

 

Screen is blank and power indicator

 

z

Ensure that the power cord is firmly connected and the LCD

is off

 

 

monitor is on. (Refer to the Connecting Your Monitor)

 

 

 

 

 

 

 

 

"Check Signal Cable" message

 

z

Ensure that the signal cable is firmly connected to the PC or video

 

 

 

sources. (Refer to the Connecting Your Monitor)

 

 

z

Ensure that the PC or video sources are turned on.

 

 

 

 

 

 

 

 

"Video mode not supported"

 

z

Check the maximum resolution and the frequency of the video

message

 

 

adaptor.

 

 

z

Compare these values with the data in the Preset Timing Modes

 

 

 

Chart.

 

 

 

 

 

 

 

 

Picture rolls vertically.

 

z

Check if the signal cable is securely connected. Connect it again

 

 

 

securely.(Refer to Connecting to a Computer)

 

 

 

 

 

 

 

 

Image is not clear. Picture is

 

z

Run Frequency Coarse and Fine tuning.

blurred.

 

z

Turn on again after removing all accessories (video extension

 

 

 

cable, etc.)

 

 

z

Set resolution and frequency to the recommended ranges.

 

 

 

15 inch model (1024 x 768 @ 60Hz), 17 inch model (1280 x 1024

 

 

 

@ 60Hz)

 

 

 

Image 36
Contents SyncMaster 151MP / 171MP English Main Index English Main Safety Instructions Notational NotationalEnglish Main Safety Instructions Power PowerDo not use a damaged or loose plug Use only a properly grounded plug and receptacleEnglish Main Safety Instructions Installation English Main Safety Instructions Cleaning CleaningDo not spray detergent directly on the monitor English Main Safety Instructions Ohter OtherDo not place any heavy objects on the monitor Do not use or store inflammable substances near the monitorEnglish Main Introduction Unpacking UnpackingEnglish Main Introduction Front FrontEnglish Main Introduction Rear RearPC Connection Terminal AV Connection TerminalEnglish Main Introduction Remote Control Remote ControlButton Names Replacing BatteriesConnecting to a Computer Connecting to a ComputerConnecting AV Devices Connecting TV Connect a TV tuner box not includedConnecting to other devices Connecting to a Macintosh Connecting Headphone English Main Setup Installing the Monitor Driver Automatic Windows MEWindows XP/2000 AutomaticClick Windows XP/2000 Driver English Main Setup Installing the Monitor Driver Manual Microsoft Windows XP Operating SystemManual Page How to install Click Start , Setting , Control Panel Microsoft Windows 2000 Operating SystemMicrosoft Windows NT 4.0 Operating System Folding the base Removing the baseFolding or removing the base Page Installing a Vesa base Source Buttons User control buttonsUser Controls Remote Control Buttons Control Buttons+ CH / CH button VOL / VOL + buttonPower button Source ButtonControl Buttons Channel buttonVolume Direct-Access FeaturesPC Screen Brightness, Contrast TV Screen Channel, Volume Automatic SaveChannel PC Screen Video Screen OSD Control Self-Test Feature Check Video mode not supportedCheck before calling for service Problems and Solutions Display Adapter DriverMaintenance and Cleaning For Better DisplayDot Acceptable Symptoms and Recommended Actions Problems related to Installation Problems related to ScreenEnglish Main Troubleshooting Problems and Solutions Problems related to Audio Problems related to Remote ControlRemote control buttons do not respond No soundQuestion Answer English Main Specifications General Specifications GeneralVesa Mounting Interface Model Name SyncMaster 171MP 100mm x 100mm for use with SpecialtyArm Mounting hardware English Main Specifications PowerSaver PowerSaverEnglish Main Specifications Preset Timing Modes Preset Timing ModesPreset Timing Modes PAL Broadcasting Systems Horizontal FrequencyVertical Frequency English Main Information Service Center Service CenterUnited Kingdom Ukraine SOON-WHA-DONG CHUNG-KU, C.P.O BOX 2775, 1144 SEOUL, Korea English Main Information Terms English Main Information Regulatory Why do we have environmentally-labelled monitors? PCT NoticeWhat does labelling involve? Environmental Requirements LeadCadmium MercuryWhy do we have environmentally labelled computers? TCO DevelopmentEnvironmental requirements Flame retardants Emissions How to install the Natural Color software How to delete the Natural Color software programEnglish Main Information Natural Color Natural Color Software ProgramEnglish Main Information Authority Authority
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