Samsung XL2370, P2570 user manual Troubleshooting, Monitor Self-Diagnosis

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5 Troubleshooting

5-1 Monitor Self-Diagnosis

• You can check if the product is working properly using the Self-Diagnosis function.

•If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below.

1.Turn the product and the PC off.

2.Separate the D-Sub cable from the product .

3.Turn the product on.

4.If the product is working properly, the 'Check Signal Cable' message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

5-1	Troubleshooting

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Contents LCD Monitor Page Table Of Contents Page Major Safety Precautions Using this ManualBefore You Start Icons used in this manualCustody and Maintenance External Surface and Screen MaintenanceAbout persistent images Safety Precautions Icons used for safety precautionsPower Related Meaning of SignsInstallation Related Cleaning Related Usage Related Page Maintaining the Correct Posture when Using this Product Installing the Product Package ContentsInstalling the Stand Page Removing the Stand Connecting with a PC Connecting an Hdmi cable Connecting to an Amplifier Kensington Lock Locking the productUsing the product Setting the Optimal ResolutionStandard Signal Mode Table Horizontal FrequencyVertical Frequency Installing the Device Driver Product Operating Buttons Product Operating ButtonsIcon Description Power LED AutoUsing the Screen Adjustment Menu OSD On Screen Display Screen Adjustment Menu OSD On Screen Display StructureTOP Menus SUB Menus Menu DescriptionCustom Color Size & Position PC signals AV signalsShows the frequency and resolution set on the PC Language Select a language for the OSDInstalling the Software What is Natural Color ?Natural Color What is MagicTune? Installing the SoftwareMagicTune Removing the SoftwareInstalling the Software What is MultiScreen ? MultiScreenTroubleshooting Monitor Self-DiagnosisBefore Requesting Service On Screen Adjustment Menu OSD does not AppearBlank Screen Appears / I Cannot Turn the Product on Display Area Suddenly Moves to AN Edge or to the CenterBEEP, Beep Sound is Heard When Booting the Computer FAQ FAQ Please TRY the FollowingSpecifications More InformationModel Name Power Saving Function State Normal Operation Power Saving Mode Power OFFContact Samsung Worldwide North AmericaLatin America EuropeCIS Asia PacificMiddle East & Africa Page More Information

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