Samsung S23A550H, S27A550H, S20A550H Display area suddenly moves to an edge or to the center

Page 46

The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The display area suddenly moves to an edge or to the center.

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

function.

 

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

in the graphics card

the product?

refer to the (Standard Signal Mode Table)

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The pictures are out-of-focus.

 

 

Did you change the resolution and the frequency appropriate

Set the resolution and the frequency to the appropriate values

in the graphics card

to the product?

refer to the (Standard Signal Mode Table)

 

 

 

The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.

 

 

 

Windows XP : Set the color again by selecting Control Panel

 

→ Appearance and Themes → Display → Settings.

 

Windows ME/2000 : Set the color again by selecting Control

 

Panel → Display → Settings.

 

Windows Vista : Change the color settings by selecting Con-

Did you install the device driver for the product?

trol Panel → Appearance and Personalization → Personaliza-

tion → Display settings.

 

 

Windows 7 : Change the color settings by selecting Control

 

Panel → Appearance and Personalization → Display →

 

Adjust resolution → Advanced settings → Monitor.

 

(For more information, refer to the Windows user manual for

 

the computer.)

 

 

Is the graphics card configured correctly?

Configure the color again in accordance with the new graph-

ics card driver.

 

 

 

When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.

Did you install the device driver for the product?

Install the device driver referring to the descriptions about the

driver installation.

 

 

 

Check if all the Plug&Play (VESA DDC) functions are sup-

Install the device driver referring to the descriptions about the

ported referring to the User Manual of the graphics card.

driver installation.

 

 

When I look at the exterior edges of the product, small alien substances appear on it.

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product.

A “beep, beep” sound is heard when booting the computer.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

5-2

Troubleshooting

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Contents Monitor Table Of Contents Before You Start Major Safety PrecautionsUsing this Manual Icons used in this manualSecuring the Installation Space Custody and MaintenanceExternal Surface and Screen Maintenance About persistent imagesCleaning the Monitor Cleaning the MonitorPrecautions for Storage Power Related Safety PrecautionsIcons used for safety precautions Meaning of SignsInstallation Related Cleaning Related Usage Related Major Safety Precautions Maintaining the Correct Posture when Using this Product Installing the Product Package ContentsInstalling the Stand Installing the Product Installing the Product Connecting with a PC Connecting part may differ depending on the product modelCables can be fixed as shown Installing the Product Connecting an Hdmi cable Kensington Lock To lock the product, follow these stepsUsing the product Setting the Optimal ResolutionHorizontal Frequency Standard Signal Mode TableVertical Frequency S23A550H Horizontal Frequency S27A550H Horizontal Frequency Installing the Device Driver Product Operating Buttons Product Operating ButtonsIcon Description Power LED AutoScreen Adjustment Menu OSD On Screen Display Structure Using the Screen Adjustment Menu OSD On Screen DisplayTop Menus Sub Menus Set to Off when viewing directly in front of the screen Menu DescriptionThis menu is unavailable when Angle is set Color Size & Position PC signals AV signalsSpecified area for a specified period of time Intensity Menu Description Functions of the PC Information What is Natural Color ? Installing the SoftwareNatural Color MagicTune What is MagicTune?Installing the Software Removing the SoftwareInstalling the Software What is MultiScreen ? MultiScreenTroubleshooting Monitor Self-DiagnosisBlank screen appears / I cannot turn the product on Before Requesting ServiceOn screen adjustment menu OSD does not appear Image is TOO Light or TOO DarkDisplay area suddenly moves to an edge or to the center Beep, beep sound is heard when booting the computerPictures are out-of-focus FAQ FAQ Please TRY the FollowingModel Name SpecificationsMore Information S20A550HPower Saving Function S23A550H 31 W Typical S27A550H 41 W Typical Latin America Contact Samsung WorldwideNorth America EuropeCIS Asia Pacific Middle EastAfrica More Information
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S23A550H, S27A550H, S20A550H specifications

The Samsung S20A550H, S27A550H, and S23A550H series are part of Samsung's A-series displays, widely recognized for their impressive technological advancements and exceptional performance. These models cater to both professional and casual users, delivering vivid imagery combined with ergonomic design and advanced features.

The S20A550H is a 20-inch monitor that boasts Full HD resolution (1920 x 1080), ensuring crisp visuals suitable for a variety of applications. It utilizes Samsung’s advanced Panel technology that allows for wide viewing angles and excellent color accuracy. Many users appreciate its Flicker-Free technology, which reduces eye strain during prolonged use. The S20A550H’s ergonomic stand enables height adjustment and tilt capabilities, promoting better posture and user comfort.

The S23A550H model features a slightly larger 23-inch display that also offers Full HD resolution. This monitor is built with an ultra-slim design that fits well in modern office setups and home environments. The S23A550H employs Samsung's Magic Upscale feature, enhancing lower-resolution images to ensure sharp details and vibrant colors. Additionally, this monitor comes equipped with an Eco Saving mode which adjusts the brightness based on ambient light, further conserving energy.

Meanwhile, the S27A550H stands out with its impressive 27-inch size, providing an expansive workspace ideal for multitasking. With similar Full HD capabilities, it delivers immersive viewing experiences. The S27A550H supports multiple connectivity options, including HDMI and DisplayPort, facilitating easy integration with various devices. Its sleek design and ultra-narrow bezels enhance the immersive experience, making it a great choice for gaming and multimedia consumption.

All three monitors feature Samsung's advanced Eye Saver Mode, designed to reduce blue light emissions, promoting user comfort during long hours of use. They also utilize Samsung's advanced color reproduction technology, ensuring a broad color palette for stunning visuals in photos, videos, and graphic design work.

In conclusion, the Samsung S20A550H, S27A550H, and S23A550H models provide a balanced combination of performance, comfort, and design, catering to a wide range of user needs. Whether you're a professional seeking accurate colors or a casual user enjoying multimedia content, these monitors offer impressive features that enhance the overall viewing experience.
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