Samsung S24C650PL user manual Sound issue

Page 84

9Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 93).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 53) and Fine (page 54).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 93) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 43) and Contrast (page

 

44).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

9 Troubleshooting Guide 84

Image 84
Contents BN46-00301A-02 Table Of Contents Screen Setup Configuring 55 Tint Resizing or Relocating the Screen Setup Reset Information 73 Menu Others Specifications Appendix Before Using the Product CopyrightIcons used in this manual Cleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions SymbolsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS 100 Before Using the Product Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonsAuto Reverse Side Port PortsOUT Right Side View Installation Attaching the StandAdjusting the Product Tilt and Height Rotating the MonitorInstalling a Wall-mount Kit or Desktop Stand Anti-theft Lock Connecting and Using a Source Device Before ConnectingConnecting the Power Pre-connection CheckpointsConnecting and Using a PC Connecting to a PCConnection Using an DP Cable Connection Using an HDMI-DVI Cable Connecting USB USB Changing the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic Bright Image Size Changing the Image SizeScreen Setup Configuring the Hdmi Black Level Settings Hdmi Black LevelConfiguring Response Time Response TimeConfiguring H-Position & V-Position Position & V-PositionAdjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring RedRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaResizing or Relocating the Screen LanguageChanging the Language Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencySetup and Reset ResetInitializing Settings Reset Configuring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After Turn Off AfterPC/AV Mode Configuring PC/AV ModeS22C650K/S23C650KS22C650D/S23C650D/S27C650D Configuring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionConfiguring Customized Key Customized KeyInformation Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen Configuring Volume in the Initial Screen Installing the Software What is MagicTune?Installing the Software Magic TuneRemoving the Software MultiScreen MultiScreenInstalling the Software MagicRotation LimitationSystem Requirements OS Removing the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Check the followingSound issue Source device issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralSpecifications Model Name S23C650K S24C650PL S27C650D Specifications PowerSaver S27C650DStandard Signal Mode Table 79.976 75.025 135.000 +/+ S22C650K S23C650D S23C650K S24C650PL S27C650D Appendix Contact Samsung World WideEurope Denmark Asia Pacific India Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersCorrect Disposal Terminology OSDOn Screen DisplayResolution Index Index