Samsung 957FS manual Troubleshooting, Check List

User’s Manual 47

Troubleshooting

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Symptom	Check List	Solutions
No images on the screen. I	Is the power cord connected	Check the power cord connection
cannot turn on the	properly?	and supply.
monitor.
	Can you see "No Connection,	Check the signal cable connection.
	Check Signal Cable" on the
	screen?
	If the power is on, reboot the	If the initial screen (the login screen)
	computer to see the initial	appears, boot the computer in the
	screen(the login screen), which	applicable mode (the safe mode for
	can be seen.	Windows 98/95) and then change
		the frequency of the video card.
		(Refer to the Preset Display Modes)
		Note: If the initial screen (the login
		screen) does not appear, contact a
		service center or your dealer.
	Can you see "Sync. Out of Range	You can see this message when the
	68.7kHz 168Hz PP" on the	signal from the video card exceeds
	screen?	the maximum resolution and
		frequency that the monitor can
		properly handle.
		Adjust the maximum resolution and
		frequency that the monitor can
		properly handle.
	There is no image on the screen.	The monitor is in PowerSaver
	Is the power indicator on the	mode.
	monitor blinking at 1 second	Press a key on the keyboard or
	intervals?
		move the mouse to activate the
		monitor and restore the image on
		the screen.
I cannot see the On Screen	Have you locked the On Screen	Unlock the OSD by pressing the
Display.	Display (OSD) Menu to prevent	MENU button for at least 10
	changes?	seconds.