Samsung 955b manual Check List, No images on the screen. I cannot turn on the monitor

Page 36

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Q & A

Self-Test Feature

Check

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

Is the power cord connected properly?

Can you see "No Connection, Check Signal Cable" on the

screen?

Solutions

Check the power cord connection and supply.

Check the signal cable connection.

If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.

Can you see "Sync. Out of Range" on the screen?

There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can properly handle.

The monitor is in PowerSaver mode.

Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

I cannot see the On Screen Display.

The image on the screen is shaking.

Have you locked the On

Screen Display (OSD) Menu to

prevent changes?

Check the monitor configuration to see if it is in Interlace Mode. (Interlace Mode: Vertical frequency 43Hz, 87Hz(i), etc)

Are there any magnetic products such as a power adapter, speaker or a high voltage wire near by?

Is the voltage stable?

Unlock the OSD by pressing the MENU button for at least 10 seconds.

The signal from the video card exceeds the maximum resolution and frequency of the monitor.

Move the monitor away from anything that can create a strong magnetic field.

The screen image can appear to shake or vibrate at a particular time of day due to low supply voltage.

The screen image can also appear to shake or vibrate if there is a problem with the video card or the computer's main board.

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Contents SyncMaster 955b Page Notational Power Do not use a damaged or loose plugUse only a properly grounded plug and recepticle Do not drop the monitor when moving it Do not cover the vents on the monitor cabinetPlace the monitor on a flat and stable surface Set down the monitor carefullyClean Other Do not place any heavy objects on the monitorDo not use or store inflammable substances near the monitor Never insert anything metallic into the monitor openingsKeep the monitor away from any magnetic substances Monitor and Stand Power Cord Quick Setup Guide Warranty CardUsers Guide Driver Installation CD USB Hub Option UnpackingPower button FrontMenu button Rear Bottom Connecting Your Monitor Windows ME Click Windows ME DriverWindows XP/2000 Click Windows XP/2000 DriverPage Manual Microsoft Windows XP Operating SystemPage How to install Click Start , Setting , Control Panel Microsoft Windows NT Operating System Linux Operating SystemBase Installation Removing the Base On-Screen Display Brightness/Contrast OSD lock/unlockPosition SizeZoom Parallel/RotationPincushion/Trapezoid PinbalanceLinearity Push the Menu button9300K/6500K Clear MoireDegauss RecallVideo Input Level Display TimingLanguage This function is to execute or cancel the Highlight Zone HighlightThis function is to adjust the size of the Highlight Zone ContrastThis function is to adjust the color of the Highlight Zone ColorSharpness Can you see No Connection, Check Signal Cable on Check ListNo images on the screen. I cannot turn on the monitor Screen Display OSD Menu toScreen shows strange colors or just black and white Screen suddenly has become unbalancedTips for Highlight Zone Panel, Display, Settings QuestionSelf-Test Feature Check Judging the monitors working condition General Picture TubePowerSaver State Normal Operation Power-off Mode EPA/ENERGYPreset Timing Modes Preset Timing ModesHorizontal Frequency Vertical FrequencyService BrazilUnited Kingdom ThailandNETHERLANDS/BELGIUM/LUXEMBOURG Resolution Dot PitchInterlace and Non-Interlace Methods Plug & PlayRegulatory FCC Information User InstructionsUser Information IC Compliance NoticeWhy do we have environmentally-labelled monitors? MPR II ComplianceEuropean Notice Europe only PCT NoticeWhat does labelling involve? Environmental RequirementsLead CadmiumWhy do we have environmentally labelled computers? CFCs freonsTCO Development Environmental requirements Flame retardants How to install the Natural Color software How to delete the Natural Color software programNatural Color Software Program Natural ColorAuthority
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