Samsung 943NX, 743NX user manual Troubleshooting

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Troubleshooting

Check the following items if there is trouble with the monitor.

Check if the power cord and the video cables are properly connected to the computer. Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver and the monitor driver.

Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz. (Do not exceed 75 Hz when using the maximum resolution.)

If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter in the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Note

If problems repeatedly occur, contact an authorized service center.

Q & A

Q:How can I change the frequency?

A:The frequency can be changed by reconfiguring the video card.

A:Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)

Q:How can I adjusts the resolution?

A:Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Settings.

A:Windows ME/2000:

Set the resolution in the Control Panel → Display → Settings.

* Contact the video card manufacturer for details.

Q:How can I set the Power Saving function?

A:Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Man- ual).

A:Windows ME/2000:

Set the resolution at the Control Panel → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Man- ual).

Q:How can I clean the outer case/LCD Panel?

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Contents SyncMaster 743N/743NX/943N/943NX LCD MonitorPower Safety InstructionsNotational Notational ConventionsInstallation Clean Others Page Page Page Unpacking Package ContentsIntroduction Others Your Monitor Initial SettingsCables Menu button Menu FrontRear Power IndicatorCable holding ring Connections Connecting CablesAttaching a Base Using the Stand Monitor AssemblyHas Stand Page Installing the Monitor Driver Automatic Using the SoftwareMonitor Driver Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page How to delete the Natural Color software program How to install the Natural Color softwareNatural Color Natural Color Software Program MagicTuneSystem Requirements Installation ProblemsMagicRotation Installation UninstallWindows 98 SE Windows ME Service Packs OSD Lock & Unlock Adjusting the MonitorDirect Functions Page MagicBright MagicColor Color Effect Customized keyPicture Brightness BrightnessOSD Function Contrast MagicBright MagicColor ColorColor Tone Color Effect Color ControlOff Grayscale Green Aqua Sepia Mode 1 Mode 2 ModeGamma Image Coarse Sharpness FinePosition Language OSDAdjusting the Monitor Off On TransparencyDisplay Time No Yes Setup ResetSec 10 sec 20 sec 200 sec Off Off TimerInformation Self-Test Feature Check TroubleshootingEnvironment Useful TipsNo images on the screen. I cannot turn on the monitor Check ListCannot see the On Screen Display Screen is out of focus or OSD cannot be adjustedScreen shows strange colors or just black and white Screen suddenly has become unbalancedMagicTune doesnt work properly Check when MagicTune does not function properlyTroubleshooting Page General SpecificationsVesa Mounting Interface PowerSaverEnvironmental considerations Plug and Play CapabilityPreset Timing Modes Model Name SyncMaster 743NX PowerSaver Preset Timing Modes Model Name SyncMaster 943N PowerSaver Preset Timing Modes Model Name SyncMaster 943NX PowerSaver Preset Timing Modes Product Information Image Retention Free InformationFor Better Display Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Contact Samsung Worldwide AppendixNorth America Latin AmericaAsia Pacific CISMiddle East & Africa TermsAuthority Correct Disposal