Samsung 741MP, 941MP manual Problems Solutions

Page 37

4.Check if the scanning ratio of the video screen is set to between 60Hz. (The screen refresh rate must be set within in a range of 56~75Hz.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Check List

The following table lists possible problems and their solutions. Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Installation Screen Audio Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

 

Problems

Solutions

PC

It appears the PC does not

z Check if the Display Adapter Driver (VGA Driver) is

 

function normally.

properly installed.

 

 

(Refer to Installing Driver)

 

The monitor screen flickers.

z Check if the signal cable between the computer and

 

 

the monitor is securely connected and tightened.

 

 

(Refer to Connecting to a Computer)

TV

TV screen is blurred or

z Check if the TV antenna connector is securely

 

shows noise signals.

connected to the external antenna.

 

 

(Refer to Connecting TV )

 

TV signal is not received

z Check "Channel system" and make sure you choose

 

 

the correct channel system.

 

 

(Refer to the Channel System)

 

 

z Select "Auto Store" to configure the channel system

 

 

automatically. (Refer to the Auto Store)

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

Problems

Solutions

Screen is blank and power

z Ensure that the power cord is firmly connected and the LCD

indicator is off

monitor is on.

 

(Refer to Connecting the Monitor)

"Check Signal Cable" message

z Ensure that the signal cable is firmly connected to the PC or

 

video sources.

 

(Refer to Connecting the Monitor)

 

z Ensure that the PC or video sources are turned on.

"Not Optimum Mode" message

z Check the maximum resolution and the frequency of the

 

video adapter.

 

z Compare these values with the data in the Preset Timing

 

Modes chart.

Picture rolls vertically.

z Check if the signal cable is securely connected.

 

Connect it again securely.

 

(Refer to Connecting to a Computer)

Image is not clear. Picture is blurred.

zRun frequency Coarse and Fine tuning.

zTurn on again after removing all accessories (video extension cable, etc.)

zSet resolution and frequency to the recommended ranges.

Image 37
Contents SyncMaster 741MP SyncMaster 941MP Do not use a damaged or loose plug Do not disconnect the power cord while using the monitor Insert the power plug firmly so that it does not come looseUse only a properly grounded plug and receptacle Keep any heating devices away from the power cable Do not drop the monitor when moving itDo not place the product on the floor Put down the monitor carefullyKeep the plastic packaging bag out of children’s reach Do not place the monitor face downDo not spray water or detergent directly onto the monitor Do not remove the cover or back Never insert anything metallic into the monitor openings Do not cover the vents on the monitor cabinetExcessively loud volume level may damage hearing If swallowed, see a doctor immediately Monitor Type a Manual Quick Setup GuideCable Other Remote Control Batteries AAA X Sub Cable Power CordPower indicator Power button Remote Control Sensor Speaker Source MenuRemote Control Sensor Power indicatorPower Extrgb AudioExtrgb is mainly used in Europe ANTMute Sleep Enter TTX/MIX Auto / PRE-CH SourceEnter Info TV / Ext. / AV / S-Video ModeConnecting to a Macintosh Connecting to a ComputerConnecting AV Devices When using an interior antenna terminal Connecting TVWhen using an outdoor antenna Is weak signal causing poor reception?Folding the Base Connecting HeadphoneAttaching the Base Click Windows Microsoft Windows XP Operating System Windows XP Windows 2000 Windows Me Windows NT LinuxPage How to install Linux Operating System Microsoft Windows NT Operating SystemNatural Color Pro Software Program How to install the Natural Color pro software OSD DescriptionPlay / Stop InputOSD Brightness ContrastCool Normal Warm Custom CoarseCool2 Cool1 Normal Warm1 Warm2 ColourYou can hear the sound even when the sound value is set to Mode CustomStandard MusicCIS Germany Italy Others NetherlandsSpain Europe ChannelOff 2 30 3 60 4 90 5 120 6 150 7 Manager Sort Name Fine TuneOff Reset Direct button on the remote control is the Sleep buttonImage Reset Colour Reset High Medium Low OpaqueNot Optimum Mode Self-Test Feature CheckSymptoms and Recommended Actions Maintenance and CleaningProblems Solutions Question Answer How can I change the frequency? ProblemsPage Input Signal, Terminated ResolutionPower Supply Signal CableDimensions WxDxH/ Weight Dimensions Without StandVesa Mounting Interface Environmental considerationsSync Polarity Display ModeBroadcasting Systems CountriesMexicoHorizontal Frequency Countries Broadcasting SystemsVertical Frequency Model Name SyncMaster 941MP 420 x 53.7 x 400 mm / 16.5 x 2.1 x 15.7 inch Ntsc Secam Latin America North AmericaEurope CIS Sync SignalCatv DVD VHF/UHFBtsc EiajMéxico Product Information Image Retention Free
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