Samsung 943BX, 743B user manual Check List, No images on the screen. I cannot turn on the monitor

Page 52

Check List

Troubleshooting

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly

54

Image 52

Contents SyncMaster 743B/743BX/943B/943BX LCD MonitorUser Manual imagine the possibilitiesPower Safety InstructionsNotational Installation Clean Others An inappropriate resolution may cause undesirable picture quality Do not cover the vents on the monitor cabinetBad ventilation may cause a breakdown or fire This may cause an explosion or fireKeep your back straight A falling product may cause injury to the person or even fatalityKeep your arms level with the back of your hands Keep the angle of the elbow perpendicular Introduction Package ContentsUnpacking Cables Your Monitor Initial SettingsOthers Front MENU button MENUEnter button / SOURCE button Customized KeyPower button Power IndicatorPOWER port RearKensington Lock Cable holding ringConnecting Cables ConnectionsUsing the Stand Monitor Assembly HAS StandAttaching a Base Connections1. Turn off your monitor and unplug its power cord A. Monitor B. Mounting interface pad Sold separately3. Remove two screws and then remove the stand from the LCD monitor Samsung is not liable for these kinds of accidentsInstalling the Monitor Driver Automatic Using the SoftwareMonitor Driver Monitor Driver Installing the Monitor Driver Manual 6. Click Update Driver... in the Driver tab The certified driver will be posted on Samsung Monitor homepageMicrosoft Windows XP Operating System Using the Software 1. Insert CD into the CD-ROM drive 3. Click Display icon and choose the Settings tab then click Advanced9. Click the Close button then click OK button continually 1. Click Start, Setting, Control Panel 3. Select the Settings tab and click Advanced Properties button1. Choose OK button on the Insert disk window 2. Click the Browse button on the File Needed windowUsing the Software 4. Select the Monitor tab 2. The third screen is for setting your mouse6. The next screen is for setting your monitor 5. Click the Change button in the Monitor Type areaHow to install the Natural Color software How to delete the Natural Color software programNatural Color Natural Color Software Program MagicTuneSystem Requirements Installation ProblemsHardware Uninstall MagicRotation InstallationInstallation Problems Service Packs Direct Functions AUTO Adjusting the MonitorOSD Lock & Unlock Adjusting the Monitor When pressing the MENU button after locking the OSDCustomized key MagicBright - MagicColor - Color EffectSOURCE BrightnessSelects the video signal while the OSD is off Picture Brightness OSD FunctionContrast MagicBright Color CustomText InternetMagicColor Color Tone Cool - Makes whites bluish Normal - Keeps whites whiteWarm - Makes whites reddish MENU → , → → , → → , → MENUColor Control Color EffectAdjusts individual Red, Green, Blue color balance MENU → , → → , → → , → → , → MENUGamma Grayscale GreenAqua SepiaRemoves noise such as vertical stripes Image CoarseAvailable in Analog mode only MENU → , → → → , → MENU Fine SharpnessRemoves noise such as horizontal stripes Changes the clearance of imageH-Position V-PositionYou can choose one of nine languages OSD LanguageMENU → , → → → , → MENU Adjusting the Monitor Display Time TransparencyOff On Setup Reset 5 sec10 sec 20 secOff Timer Customized KeyAuto Source Auto ManualInformation Troubleshooting Self-Test Feature CheckWarning Messages EnvironmentCheck List No images on the screen. I cannot turn on the monitorThe screen shows strange colors or just black and white I cannot see the On Screen DisplayThe screen suddenly has become unbalanced Check when MagicTune does not function properly The screen is out of focus or OSD cannot be adjustedLED is blinking but no images on the screen Check the following items if there is trouble with the monitor MagicTune doesnt work properlyQ & A Troubleshooting Q How can I set the Power Saving function? Set the resolution at the Control Panel → Display → Screen SaverQ How can I clean the outer case/LCD Panel? A Windows XPSpecifications GeneralPowerSaver Normal Operation Power saving mode Power off Power buttonVESA Mounting Interface Environmental considerationsPreset Timing Modes General PowerSaver Normal Operation Power saving mode Power off Power buttonVESA Mounting Interface Environmental considerationsPreset Timing Modes General PowerSaver Normal Operation Power saving mode Power off Power buttonVESA Mounting Interface Environmental considerationsPreset Timing Modes General PowerSaver Normal Operation Power saving mode Power off Power buttonVESA Mounting Interface Environmental considerationsPreset Timing Modes Warranty What is Image retention ?Information For Better DisplayDisplay Information together with Logo or Moving image cycle Power Off, Screen Saver, or Power Save ModeInformation Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Appendix Contact SAMSUNG WORLDWIDEAsia Pacific Terms Middle East & AfricaAuthority Correct DisposalInformation in this document is subject to change without notice