Samsung 920BM manual Check List, Symptom, Solutions

Page 36

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

Is the power cord connected properly?

Can you see "Check Signal Cable" on the screen?

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

Can you see "Not Optimum

Mode","Recommended Mode 1280 x 1024 60Hz" on the screen?

Solutions

Check the power cord connection and supply.

(Connected using the D-sub cable)

Check the signal cable connection.

(Connected using the DVI cable) If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press button to have the monitor double-check the input signal source.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

If the display exceeds SXGA or 75

Image 36

Contents SyncMaster 920BM Power NotationalInsert the power plug firmly so that it does not come loose Do not disconnect the power cord while using the monitorDo not use a damaged or loose plug Use only a properly grounded plug and receptacleInstallation Do not drop the monitor when moving itDo not place the product on the floor Clean Keep any heating devices away from the power cablePut down the monitor carefully Do not place the monitor face downOthers Do not spray water or detergent directly onto the monitorDo not remove the cover or back Do not cover the vents on the monitor cabinet Never insert anything metallic into the monitor openings Page Warranty What is Image retention ?Power Off, Screen Saver, or Power Save Mode Suggestions for specific applicationsPage Page Not available in all locations Rear For using a locking device, contact where you purchase it Connecting the Monitor RGBUsing the Stand Monitor Assembly Attaching a BaseClick Windows Installing the Monitor Driver Manual Microsoft Windows Vista Operating SystemPage Microsoft Windows XP Operating System Page Page How to install Click Start , Setting , Control Panel Microsoft Windows NT Operating SystemLinux Operating System Auto AutoOSD Lock & Unlock MenuDescription Menu Description OSD Lock & UnlockVolume MagicBrightPicture SourceColor Brightness ContrastDescriptionPlay/Stop Image Color Tone Color Control GammaCool Normal Warm Coarse Fine OSD Sharpness Position Language Setup InformationInformation Symptom SolutionsCheck List Check ListThere is no image on the screen Control Panel → Display → Settings QuestionAnswer Self-Test Feature Check Useful Tips General PowerSaver Preset Timing Modes Pixel Clock Sync Polarity Display Mode Frequency MHz KHzHorizontal Horizontal FrequencyContact Samsung Worldwide North AmericaLatin America EuropeCIS Asia PacificTerms For Better DisplayMiddle East & Africa Authority