Model
SyncMaster 2023NW
Check List
Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.
Symptom
No images on the screen. I cannot turn on the monitor.
Check List
Is the power cord connected properly?
Can you see "Check Signal Cable" on the screen?
If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.
Can you see "Not Optimum
Mode","Recommended Mode 1680 X 1050 60 Hz" on the screen?
There is no image on the screen.
Is the power indicator on the monitor blinking at 1 second intervals?
Solutions
Check the power cord connection and supply.
(Connected using the D-sub cable)
Check the signal cable connection.
If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.
(Refer to the Preset Timing Modes)
Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle properly.
The monitor is in PowerSaver mode.
press a key on the keyboard to activate the monitor and restore the image on the screen.
I cannot see the On Screen Display.
The screen shows strange colors or just black and white.
Have you locked the On Screen | Unlock the OSD by pressing the |
Display (OSD) Menu to prevent | MENU button for at least 5 seconds. |
changes? |
|
Is the screen displaying only one | Check the signal cable |
color as if looking at the screen | connection.Make sure the video |
through a cellophane paper? | card is fully inserted in it's slot. |